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View activity, savings and benefits
Redeem items, samples and more
View and track online orders
Reorder it from in-store and online purchases
View saved products
Recommendations from your store visits
Manage your services, classes and events
Complete your beauty traits for personalized recommendations
Payments, contact info, addresses and password
Ask questions, join challenges, and get recommendations from people like you
Discover topics tailored to your beauty interests
Add your photos and get inspired by fellow beauty lovers
From makeovers to personalized skincare consultations
Get inspired, play with products & learn new skills
Exciting launches, parties & more
Explore what's hot in your store
~ Updated Dec 23rd 2020 ~
A place to talk about beauty news... anything that doesn't have a specific thread. For upcoming releases, product updates and brand threads see the links below.
Thanks to everyone who contributes to this thread!
UPCOMING RELEASES
2021 RELEASES THREAD
https://community.sephora.com/t5/Beauty-Confidential/2021-PRODUCT-RELEASES-THREAD/m-p/5692691
FALL-WINTER & HOLIDAY RELEASES
FOUND IN THE WILD THREAD
(links to new products for purchase at Sephora)
https://community.sephora.com/t5/Trending-Now/FOUND-IN-THE-WILD-THREAD/m-p/5157361
CANADIAN PRODUCT THREAD
(links to new products for purchase at Sephora)
https://community.sephora.com/t5/Oh-Canada/What-s-New-On-The-Site-Today-Canada/td-p/2164948
BRAND THREADS
Old Beauty News Thread
Fenty Hair Finally Arrives
Article and photo from people online and Fashion United UK site - fashionunited(dot)uk
Interesting ...
from Yahoo! News / Sky News
Based on the current conversion rate, the estimated valuation referenced in the article is approximately $374M - $500M USD.
@CorgiMommy, it will definitely be interesting to see what comes of this. Manzanita Capital acquired a majority interest in D.S. & Durga earlier this year, and sold Byredo a couple years ago.
Lots of buzz this week in the beauty world.
Rare Beauty retains services of Goldman Sachs and Raymond James to assist in evaluating its business options. [See article below from Women's Wear Daily for more details.]
Interesting...
@itsfi pretty cool, she does understand makeup and her products are generally very good
Well, I guess there won't be any trips to the local Sephora store(s) if/when I make my way to Seoul. ☹️
from The Chosun Daily [chosun(dot)com]
The LVMH-owned beauty retailer will shut down local operations beginning May 6
Sephora, the beauty retailer owned by French luxury group LVMH, is exiting the South Korean market in May.
“It is with a heavy heart that we have decided to end our operations in Korea,” Sephora Korea announced in an Instagram post on Mar. 19. Sephora Korea will gradually terminate its five brick-and-mortar stores, online mall, and mobile app stores beginning May 6.
The beauty retailer operates over 2,300 stores in 35 countries, including the U.S., France, Italy, and China. LVMH reported that Sephora achieved record performance last year as the beauty retailer’s sales and profits surged in many regions.
Backed by global success, Sephora launched in Korea in October 2019 with a flagship store in Parnas Mall in the upscale Gangnam District of Seoul. The beauty retailer currently has five stores in the country.
But Sephora struggled to gain a foothold in the competitive Korean beauty market. Experts say Sephora failed to navigate the local market dominated by domestic beauty retailer Olive Young amid challenges posed by the covid-19 pandemic, ultimately leading to the decision to pull out of the Korean market.
@itsfi I saw this, too. I wonder if their focus was too heavy on Western trends maybe? Eyeshadow, pigmented blush, more pigmented highlighters, etc.
Current Sephora North America president Artemis Patrick to become Sephora North America CEO, effective April 1
"It's a change, but it also feels like home," said Sephora North America president Artemis Patrick of her April 1 appointment as the first woman chief executive officer to lead the LVMH Moët Hennessy Louis Vuitton-owned retailer, in an exclusive interview with WWD.
Dressed in a long flowing navy dress paired with her signature cowboy boots, Patrick, an 18-year Sephora veteran often referred to in industry circles as the brand whisperer, was in New York City with a packed schedule that included accepting the Catalyst Award on Sephora's behalf, attending the Women's Leadership Network capstone event for the Estée Lauder Cos. and visiting three potential sites for new Sephora stores.
The pace is the norm for Patrick, who is based in San Francisco where Sephora North America is headquartered. In the run-up to her CEO appointment, she has shadowed current CEO Jean-André Rougeot for three months, and for the last three months, Rougeot, who is retiring, shadowed Patrick.
"The level of surprise is not super extreme," she said of the learning curve as she transitions from global chief merchandising officer to president, North America, and soon the dual title of CEO. "It's more around the learning of and leaning into the functions that I'm frankly less familiar with. For example, the supply chain. A couple of weeks ago I went to Vegas to visit our distribution center and I'm going to Utah. These distribution centers are churning out hundreds of thousands of orders and they're all our own people."
Rougeot leaves Sephora as the largest prestige beauty player in the U.S., with sales of $10 billion. That puts the retailer in a stronger position than before the coronavirus pandemic, and Patrick has no desire to slow the momentum. Her strategy is to remain focused on a handful of priorities and not worry about what the competition is doing.
In terms of categories, Patrick, who will report to Guillaume Motte, president and CEO of Sephora's global business, still sees much opportunity in prestige facial and body skin care, as well as hair.
While Sol de Janeiro is leading body care, Patrick said there are a lot of great brands popping up, including the relaunch of Josie Maran.
On facial skin care and the phenomenon of younger shoppers at Sephora and concerns that they are buying products too harsh for their young skin, Patrick believes the retailer's beauty advisers are key.
"They're not on commission. We spend a tremendous amount of time and resources and energy on educating our beauty advisers," she said. "They do their very best to make sure that the new consumer knows this is right for your skin without being condescending. But the reality is they know what they know and they know what they want, so there's only so much they can do."
While some competitors including Ulta Beauty are carving out dedicated wellness areas in stores, Patrick does not see that as a route for Sephora.
"I don't think that's how the consumer shops. It's a journey. If I'm standing at the hair space and I'm thinking about hair growth and I see a beautiful brand like Act+Acre, that's where I would expect to see it - next to my shampoos and conditioner," she said, adding that Sephora is the exclusive brick-and-mortar player for hair health brand Nutrafol.
"Wellness is a very broad term that sometimes means supplements and in some cases means yoga or sleep, for example, so we actually believe we have a lot of wellness categories in the existing portfolio," she continued.
But while wellness walls won't be appearing anytime soon, Sephora's fleet will be getting a makeover during an extensive refurbishment project.
"This is a massive investment. It will take at least five years," Patrick said. "In some cases it's essentially building a new store, but we strongly believe that whether you're in Manhattan or Omaha, Neb., you should have the same experience."
During a wider media briefing, Patrick also spoke about the significance of the beauty retailer's partnership with Kohl's, which began in August 2021. They are in 910 stores, with plans to enter the whole fleet.
On Tuesday during its earnings call with analysts, Kohl's CEO Tom Kingsbury called 2023 a "breakout year" for its partnership with Sephora, delivering more than $1.4 billion in sales, up more than 90 percent year-on-year.
"It's doing incredibly well," Patrick said. "We're on a path to reach $2 billion next year with Sephora inside Kohl's. We're adding 440 new doors so by mid next year we'll be in the whole fleet, which means that we can double up on the marketing.
"The reality is Kohl's is better at some things than we are. They have more men, they have more families so that's a big opportunity for us. Frankly, they're better at holiday and key gifting times. We had a phenomenal Valentine's Day."
According to industry sources, globally Sephora sped past the 12 billion euro sales mark in 2022, and is on pace to achieve its goal of 20 billion euros over the coming years.
With all this going on and a big career change about to happen, Patrick said she lives in a constant state of gratitude, partly due to her upbringing.
Born in Iran, Patrick moved to Los Angeles when she was eight with her parents during the Iranian Revolution as her father was one of the Shah's pilots.
In what was a very difficult transition for her family who barely spoke any English, her mother returned to Iran to visit family and was unable to return to the U.S. due to the Iranian hostage crisis. With her father unequipped to take care of her, Patrick moved into a group home and then in with foster parents age 10, who raised her and are still in her life. She eventually reconnected with her mother.
"I'm in awe of how I ended up here. I'm very grateful for foster parents that encouraged me to go to college, go to grad school, and follow my dreams," she said.
"I'm very thankful for where I've landed. It's also why I really do believe in paying it forward. I believe in inclusivity and not just as a term but as a way of living."
The Body Shop is now in liquidation in the US and Canada. Article from The Guardian:
Shiseido acquired Dr. Dennis Gross earlier this month. Multiple news outlets reported the sale was for $450M
From Shiseido corporate:
Right @tsavorite? The last acquisition Shiseido did prior to this one (that I remember, at least) was when they acquired all the voting interest of Drunk Elephant pre-pandemic. When I have more time, I'll have to see if I can track what happened with DE and its product development after it was acquired.
😮
@Mellmars1185 @CorgiMommy, I really wasn't expecting this. I can see it being strategic from Shiseido's perspective, to diversify its portfolio (as DDG has some items that Shiseido has not traditionally carried or been focused on) and to increase its market share in the US.
I ended up doing more research on the acquisition and nasdaq (dot) com has a good article, titled Shiseido to Acquire Dr. Dennis Gross Skincare.
It will be interesting to see how this acquisition plays out.
I'm saddened by this. Literally just recommended this brand 😓😭
From Lipstick Alley:
Private Equity Firm Acquires Uoma Beauty’s Assets
By Daniela Morosini, Priya Rao 17 December 2023
The inclusive label had struggled to capitalise on its early success, and recently faced customer complaints about failing to ship orders. New owner MacArthur Beauty is hiring a new team to run the brand and says “no one will be left high and dry,” but founder Sharon Chuter said she intends to challenge the sale.
MacArthur Beauty LLC has acquired Uoma Beauty’s intellectual property, The Business of Beauty has learned. Founded in 2019 by Sharon Chuter, Uoma Beauty put inclusivity front-and-centre in its product development and messaging, quickly building a following for its Say What?! Foundation, which comes in 51 shades. Chuter became a high-profile figure in 2020 after starting the Pull Up For Change movement, urging beauty companies to share what percentage of their employees are people of colour and Black. The brand garnered attention and sales as shoppers patronised brands touting their commitment to diversity and inclusion. But Chuter unexpectedly departed the business in May, and Uoma Beauty had gone all-but dormant in recent months. Its last Instagram post was in August, and retailers such as Walmart and Harvey Nichols have put its products on clearance. Recently customers have taken to social media to complain that their orders were going unfulfilled. Emails sent to the brand’s press account bounced back. Chuter could not be reached for comment.
In an email sent to The Business of Beauty after this story’s publication, Chuter said she intended to challenge the sale, which she claimed she learned of only after it had been completed. She described the situation as “a cautionary tale of the realities of what founders have to suffer quietly with investors and why we are seeing more and more exodus of founders and consequently a decline in innovation.”
MacArthur Beauty is an offshoot of The MacArthur Companies, which has historically specialised in deals within the cannabis, real estate and pharmaceuticals sector. Uoma Beauty is the new fund’s first beauty acquisition. BrainTrust, co-founded by Kendra Bracken-Ferguson, who sits on Uoma Beauty’s board, will stay on as an investor, while other partners, including Unilever Ventures, will no longer be involved. “We saw an opportunity to save this company and turn it completely around,” said Todd Boren, managing partner at The MacArthur Companies in a joint interview with Bracken-Ferguson on Nov. 30. He said Uoma Beauty’s sales reached $15 million in 2022. Boren and Bracken-Ferguson declined to comment on Chuter’s remarks on Monday. The first order of business is to “stabilise inventory and make sure that we could re-fulfill these orders for these large customers and regain ... retailer trust,” said Tony Bash, MacArthur’s general partner. Regaining customers’ trust is a priority, too. Boren said customers who never received their orders will be made whole. So will warehouses that are owed money by Uoma Beauty. “No one will be left high and dry,” he said. Staffing will be another priority, as Boren said the previous team had largely already departed; a new chief executive and chief operating officer will be appointed shortly.
Boren said Uoma by Sharon C., the brand’s lower-priced diffusion line, which was exclusive to Walmart, is unlikely to continue, as the products were too similar to Uoma’s core offering. “This isn’t a short-term play for us,” Boren said, adding that he anticipates the business will grow to add new categories such as haircare. Bracken-Ferguson said she didn’t want to see such an important, Black-founded business fall by the wayside. “[MacArthur’s team] ... see that vision, see that opportunity and [can] truly take the brand to the next level,” she said.
Editor’s Note: This story was updated on Dec. 18, 2023 to include a response from Sharon Chuter.