Sephora

Charlotte Tilbury has launched early access to her Holiday Collection in her app. Note: the cheek palettes below are mini palettes. 

@RGbrown The downside of reporting to the FTC is that agency’s speed, or lack thereof. 😂 If you look at some of their public announcements of action against companies, you’ll notice the original complaints/reports happened at least a year before the public announcement. IIRC, it took them 2 or 3 years to announce legal action against Sunday Riley.* The FTC spends a lot of that time gathering evidence. A former employer of mine had action levied against them; prior to public announcement, the FTC officially requested lots of info from us. That was fun times. But of course, the upside is getting the FTC’s eyes on a consumer-facing problem. Something tells me I won’t be the only person who’s contacted the FTC about Ulta lately. But yeah, I think I’m gonna do it anyway. FYI, if anyone ever plans to file a complaint with the FTC, be sure to have screenshots ready. They love screenshots as proof/evidence. And yeah, it’s very strange that Ulta’s so riddled with web and system issues, and that it’s such a longtime thing with them. I know I (and you, and others) have said that before, but still. That’s partly why I was shocked to get a live CS rep tonight: I was certain their reps would be too flooded with complaints to handle any new ones. Though I use the term “handle” very loosely regarding tonight’s chat. 🤦‍♀️ I should’ve at least commended that guy on bravely answering a new complaint. 🤣 Pink’n’Blossom (a Canada-based online K-beauty retailer) recently had a sale and their site crashed due to high volume. They emailed customers one of the funniest and most genuine “yeah, we messed up” admission emails I’ve seen in a long time. It made me appreciate them more. Plenty of other retailers—some as large as or larger than Ulta—have sent apology emails when their sites or coupon/promo codes don’t work. Ulta doesn’t seem to like taking responsibility, at least not publicly, when things like this go wrong and many customers are impacted. They need to change that attitude. *I still can’t believe the FTC let Sunday Riley off with a “don’t do it again” warning—not even a hefty fine! That agency LOVES to fine the heck outta companies. I mean, what Ms. Riley and her employees/interns did was heckin’ shady, and you cannot convince me that slap on the wrist will stop them from other kinds of shadiness.

Guhs shshjs shshsnbs

Is there any specific time for it?

@SportyGirly125 I did not even include the convertible strap from the Tokidoki backpack! I love how transitional the pieces are.

Thank u! What about eye creams/gels? I have the fenty thicc n smooth peptide eye cream and instant revival eye gel-cream? Both are water based

@JoSometimes @Lovely look ❤️

My local Ulta had the PMG display up

I have mature textured skin and I have tried a ton of foundation. I highly recommend Estée Lauder Double Wear foundation. It is a reliable foundation that literally will last all day.