Beauty Insider Community

3 Free Samples with any Purchase

Track Order Find a Store

Hi, Beautiful

Loves List

Your Basket is Empty

See samples, rewards and promotions in .

Item Added to Basket

Free Shipping!

You're only $50.00 away from Free Shipping.

Conversations

Every beauty talks. Ask questions, post answers, and be part of
relevant conversations with real people like you.

All Posts

Support

Start a conversation

Sort By:

Most Recent

Most Recent
Popular
Unanswered

Featured in Skincare Aware

What’s New Friday: WASO

Discover the secrets of the holistic and natural Japanese food tradition of Washoku with these Shiseido products inspired by the foods of Japan. Quick Gentle Cleanser This refreshing cleanser is a honey gel that foams without water to remove impuriti ...read more

New Reply in Savvy Shoppers

4m ago

Deals Too Good to Pass Up Volume Six

Welcome back to the deal sharing fun. I cannot remember the whole spiel, so I hope I can edit this if my previous 5 threads ever pop up. In the mean time, share your deals here. Since I have not watched the tutorial yet, I am learning this new system ...read more

4m ago

Re: Deals Too Good to Pass Up Volume Six

Reply: Re the free lipstick promo: my sis decided she wanted to scout and test some colors before Saturday, so we headed over to the MAC store (freestanding store, not a counter) tonight. The employee said they received a special shipment for Sat, and they ...read more

New Reply in Beauty Advisors

5m ago

How do I use my color IQ?

How do I use my color IQ when choosing makeup?

5m ago

Re: How do I use my color IQ?

Reply: Hi @jdrose, Type in Color IQ in the search bar on Sephora.com. This should bring up the Color IQ Page. If you already have a Color IQ number, you can search using that number and all of the foundation and concealer matches based on your Color IQ numb ...read more

New Reply in Brand Loyal

8m ago

MAC LOVE AND RELEASES THREAD

Since MAC has so many releases coming I thought we could share this info here and our love for the brand ** NOW SOLD AT ULTA** AVAILABLE NOWMetallic lipstick (7 new shades online+stores) MAC Proud to be CanadianMAC x ChromatFUTURE FORWARD Lee Hi lips ...read more

8m ago

Re: MAC LOVE AND RELEASES THREAD

New Reply in Skincare Aware

9m ago

Mask addiction

I am a mask junkie but which mask do you actually swear that is a life saver for your skin

9m ago

Re: Mask addiction

Reply: REN Evercalm Ultra Comforting mask.

New Reply in Beauty Confidential

13m ago

What's the thing you apply when doing your makeup?

The first thing i do is my brows! Idk why but if my brows aren't perfected my whole day is off! Lol

13m ago

RE: What's the thing you apply when doing your makeup?

Reply: After skincare I either do primer foundation and concealer or I'll do eye makeup. It just depends on the look I'm going for the day

New Reply in Everything Eyes

16m ago

What is your go-to eyeshadow pallete?

I want to know what your go to eyeshadow pallete is, whether it's for a natural everyday look, or full on glam. Let me know what pallete can do both!

16m ago

RE: What is your go-to eyeshadow pallete?

Reply: Modern renaissance and naked 3

New Reply in Skincare Aware

17m ago

Melasma!

What products is good to minimize it because I know it doesn't fully go away.

17m ago

Re: Melasma!

Reply: I've been noticing a distinct improvement using Sunday Riley Tidal moisturizer. I just purchased my 2nd jar.

New Reply in Customer Support

18m ago

random changes to my orders, missing samples again

i had made two different orders online and for some reason they were sent as one with only one set of samples, outrageous to make changes after the purchase without noticing the customer, if i go to the store, which does not have as good of a selecti ...read more

18m ago

Re: random changes to my orders, missing samples again

Reply: and the same thing happened again, no samples, order slip does not even show them on the list, last couple of orders had not all 3 samples but now it is 0 samples again ...

New Post in Acne-Prone Skin

20m ago

Kat Von D Lock it foundation

Hi! I recently started using the Kat Von D Lock it liquid foundation and I absolutely love it! But I feel like I'm not getting the full coverage I know it can provide and I think it might be because I'm not using the Kat Von D concealer and powder fo ...read more

New Post in Customer Support

22m ago

Return Activity Report

I've spent about $15000 with Sephora since the beginning of this year. Unbeknownst to me, someone opened a second account. Anyway, I returned a product you the store, and while looking thru receipts, the SA said don't worry, I found your purchase rig ...read more

New Reply in Oily Skin

24m ago

A uncomfortable and frustration shopping experience in Sephora store @300 Madison Ave, NY

I had a very uncomfortable and very frustration shopping experience in 300 Madison ave, NY on 07/27/2017. Here are the conversation I had with 4 different sephora staff:Due to no price label on the lip balm,I asked one staff:"Can you tell me the pric ...read more

24m ago

Re: A uncomfortable and frustration shopping experience in Sephora store @300 Madison Ave, NY

Reply: @masahithat's terrible. Sorry to hear you had this kind of service. There's no reason for that. I would have walked out and placed my order online and got my 3 free samples, no questions asked.What ever happened to good customer service? Doesn't anyo ...read more

New Reply in Skincare Aware

27m ago

I am in need of some new skin care products!!

I have dry sensative acne prone skin. I also have acne scars What are some good moisturizers, exfoliators, masks and cleansers you would recommend? I also am looking for an eye cream to fix my dark circles.

27m ago

Re: I am in need of some new skin care products!!

Reply: I highly recommend the Boscia line of skincare. I've got acne prone sensitive skin that gets parched. If the wind blows funny I break out, but their line helps calm and moisturize my skin. I use their charcoal cleanser, their balancing facial tonic, ...read more

New Reply in Beauty Confidential

28m ago

Beauty Pet Peeves 2

The other thread was getting too long and difficult to load! So what are your beauty pet peeves? What grinds your gears? Share your stories!!!

28m ago

Re: Beauty Pet Peeves 2

Reply: @AMK721 It's like the honest friend that everyone needs but sometimes is not fun having around! I thought my foundation looked extra flawless in the bathroom mirror at 6am and at 8am it was 3 shades too orange XD

New Reply in Oily Skin

30m ago

Best Highlighter?

I am looking for a new highlighter, (preferably a palette) but haven't been able to make up my mind on what to buy. I have very oily skin and products generally don't last long on me. I like the becca highlighters, however I find them slightly glitte ...read more

30m ago

Re: Best Highlighter?

Reply: Hi @avat02. I have oily skin as well and one of my favorite highlight palettes that isn't glittery is the Tarte Skin Twinkle Lighting Palette. The highlights are smooth and buttery and don't give me that glitter overspray that some palettes tend to d ...read more

New Reply in Age Defiers

30m ago

Forehead winkles and skin regimen question

Hi, everyone. I am recently 40 and would like some help with forehead lines and the dreaded "eleven" lines. I understand that skin care needs change with age, but would appreciate some guidance in regard to how to manage my skin better. My skin is ty ...read more

30m ago

Re: Forehead winkles and skin regimen question

Reply: Hi, greeneyedgirl107, thanks for the info, I will definitely check it out!

New Reply in Trending Now

39m ago

Natural Makeup: Thank you Sephora, Bite, ILIA, rms beauty, lilah b., Antonym, and Axiology!

For those who know me, I love natural looks that are carried by quality products with just the right color selection to provide that natural, glowy, rosy, bronzy glow. I am so excited to have been provided these products gratis (gifts from Sephora), ...read more

39m ago

Re: Natural Makeup: Thank you Sephora, Bite, ILIA, rms beauty, lilah b., Antonym, and Axiology!

Reply: @SheWhoSkis I love all of those colors; congratulations!

New Reply in Ingredient Sticklers

40m ago

Natural Skincare/Haircare HGs

Weekend fun! I know we all love lists and questions of all different kinds here. Let's have fun and do a "natural" edition, for my "natural tribe" on here! Even if you are not really into the whole natural "thing", but there is something of the sort ...read more

40m ago

Re: Natural Skincare/Haircare HGs

Reply: Oooh. Neglected to have the Uma oils on my list. Great products! I use the hair oil every week and it is fabulous.

New Reply in Dry Skin

44m ago

Best concealer for dry under eye area

I have very dry skin and I need a good concealer that wont cling on to dry patches and settle into any fine lines. I also want a concealer that has medium to full coverage but still lightweight. I've been watching sooo many reviews on concealers that ...read more

45m ago

Re: Best concealer for dry under eye area

Reply: @Caylah My favorite is UD Naked Skin Weightless Complete Coverage Concealer. I tried soooo many concealers and most of them looked very cakey and dry under my eyes but this one covers the dark circles, doesn't settle in wrinkles and last all day.

New Reply in Customer Support

46m ago

Do my points expire?

I thought I heard that points now expire- is this true?

46m ago

Re: Do my points expire?

Reply: Yes, points will expire after 18 months if there is no activity on your Sephora account. Sephora will send you an email notification before the deadline passes. Making a purchase, redeeming a point perk, or redeeming your birthday gift will reset the ...read more

New Reply in Customer Support

50m ago

VIB Rouge $20 off

Hello,I didn't get my $20 off 100 email ,how I can use the coupon in store,thank you

50m ago

Re: VIB Rouge $20 off

Reply: Hi @MeganBT, I am VIB Rouge and did not receive a coupon and had to find out about this even through PureWow/facebook. Looks like the event is ending soon. Can you please help?

New Reply in Ingredient Sticklers

57m ago

New Natural Beauty Brands!

These three new and exciting brand launches bring you incredible textures, natural formulas, and unparalleled results! lilah b.’s unique formulations combine nourishing ingredients from the earth and sea to deliver a glowing, healthy-looking complexi ...read more

57m ago

Re: New Natural Beauty Brands!

Reply: That is a spectacular assortment. The only brand I've tried from those you posted is Bite. I have EVERYTHING they make and love all of their lip products. That RMS luminizer looks beautiful and I've heard nothing but good things about it. Axiology lo ...read more

New Post in Customer Support

an hour ago

Unauthorized Transaction

Hello, I was checking my orders and realized I had an "Unauthorized Transaction". The issue is that I used a gift card during that transaction, and threw it away after that. How can I reorder this order while still getting the gift card credit?

New Post in Beauty Advisors

an hour ago

Foundations recommendations...

Looking for a new foundation. I'd like something medium to full coverage that's luminous and good for late 20s dry skin. My current favorite has been the TF BTW but here recently it's just not been impressive. Thinking of trying the GA Luminous Silk. ...read more

New Reply in Everything Eyes

an hour ago

Clear lash glue dries shiny - how to fix?

Hi everyone, I'm very new to wearing false lashes, so I opted to use the clear lash glue for them. The only problem is that the glue dries super shiny and makes the lash band so obvious and unnatural! Are there any tips to avoid this or to fix this? ...read more

an hour ago

Re: Clear lash glue dries shiny - how to fix?

Reply: I usually go back over it with my eyeliner, or apply a matte black (or whatever my liner color is) shadow on top with a small angled brush.

New Reply in Beauty Advisors

an hour ago

sephora returns

Hey everyone! I was wondering what the return policy was at sephora because I bought the Anastasia foundation stick and it really did not work for me

an hour ago

Re: sephora returns

Reply: Honestly Sephora's return policy is amazing. Even if you tell them that you didn't like the product, they'll give you a full refund with your receipt, or store credit when providing a valid ID. I've returned skin care items that I didn't like 7 month ...read more

Search users

Top Contributors

User	Kudos Count
veronika23	4882 19302
heartsmyface	1909 15544
ZombieMetroAnt	1901 3585
Tamara76	1863 7416
ElleElleG	1464 1766

Item Added to Basket

About Sephora

My Sephora

Help & FAQs

Ways to Shop