Sephora

Hey BIC! We’re excited to share new enhancements coming to the Beauty Insider Community. To help minimize bugs in the long-term and ensure the BIC is in tip-top shape, we are refreshing our Community Groups! Don’t worry – your favorite existing groups will remain in-tact (stay tuned for snazzy new group descriptions and a rebrand of our “Moms Only” group to “Parents Only” 😉). This change mainly involves slight design tweaks and major under-the-hood improvements. Please note that during this transition, all Community email notifications will be turned off - once we have confirmed that the refresh is complete, we hope to have emails back up and running ASAP! 🙏 The move to the new Groups experience will occur in two phases. In the first phase, we will launch a refreshed Groups look-and-feel. In the second phase, we will start the process of moving existing posts to new groups. Read on for a breakdown of what we have planned! Phase I (5/4/2021 - 5/5/2021) As we kick off our move to the upgraded Groups experience, we will put current groups into “read-only” mode. While you will temporarily be unable to start new conversations, you will still be able to search, heart, and reply on all existing Community posts like you normally would. Putting groups into read-only mode will get them ready to go for the refreshed Groups experience! The next step in the process is to launch the new Groups experience. This will take about 5 hours to complete, and during this time, you may see the new Groups experience appear. When the launch is complete, there are a few key things you’ll want to know: Click Groups to navigate to the new Groups landing page experienceClick a group in Trending Groups to navigate to the new experience for that groupOnce you’re in the new group experience, you will be able to start a new thread by hitting the “Start a Conversation” button just like beforeNOTE: If you join a group between 5/2/2021 and 5/4/2021, you will need to re-join that group in the new experience Phase II (5/5/2021 - 5/17/2021) The next step in the journey is to move 10+ years of Community posts to the new, upgraded Groups. You can imagine how much content you’ve helped create over the years. 😊 Moving posts to the new Groups first involves migrating the most recent 40 - 50 posts to each new group. This process will take up to 12 hours, so as the day gets started on 5/5/2021, you will begin to see about 4-5 pages of posts in each new group. Then, we’ll continue to move all posts to the new Groups over the next 10-12 days. We know this will take a while, and we appreciate your patience! Remember, if a post has not yet been moved to the refreshed Groups experience, you can still find it via search. We’re thrilled to make these changes that will help improve the BIC experience overall! We thank you for your patience as we push these new changes along. ❤️