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Beauty Pet Peeves 2

The other thread was getting too long and difficult to load! 

 

So what are your beauty pet peeves? What grinds your gears? Share your stories!!!

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Re: Beauty Pet Peeves 2

@Pollu Nope! They don't seem to care.

Re: Beauty Pet Peeves 2

Wow I'm shocked by that! I once made an order and it said it was delivered but I did not get it.  I think either my mailman mixed up the addresses since it was Christmas time and there are usually more packages or it was stolen from my porch.  I contacted Colourpop and they sent out a brand new order.

@ChristalM

Re: Beauty Pet Peeves 2

@ChristalM That's horrible! Smiley SadYou should try contacting them on their social media. Usually, companies seem to respond better on social media.

Re: Beauty Pet Peeves 2

@Pollu Sadly I did with no response. 

Re: Beauty Pet Peeves 2

@ChristalM Hope they get back to you. This is not fair. Smiley Sad

Re: Beauty Pet Peeves 2

I wonder if the universe is trying to send me a signal that I should just stop ordering stuff online.

January isn't even over and I already got a few "messages" -wrong item, damaged stuff, etc... But the cake goes to a pair of Wolford tights from Nordies. I mean, I received "a package of Wolfords". I could see from outside something was off, but never in a million years I expected what I found:

what did they send me

 

Used stockings!, and it doesn't even match! 😮

I think it may have been shipped from a store and some criminal costumer was responsible for this. Now you tell me, how does a person sound when telling a story like this over the phone to CS 😕 Maybe I should just stop online shopping...

 

Re: Beauty Pet Peeves 2

Yikes! I am truly sorry that this happened to you! I originally suggested you order your Wolford's through Nordies because I actually work for Nordstrom and I know we (my location) have a very good stock and selection of Wolford's. I did not anticipate for someone to send you a used pair of tights, however. Again, I am sorry and if this were to ever happen again (god forbid) please send me a DM so I can get it straightened out for you! I am a service experience specialist so it is my job to make things right for the customer. I am glad that CS is sending you a new pair though! 🙂

Re: Beauty Pet Peeves 2

@gonerogue Thanks! I was able to find one on sale online. Usually it's hard to find a Medium on sale because it's probably the most popular size, let alone on the right color. But I was lucky, or so I thought. But I don't blame Nordies on this one. Last year Bloomingdales sent me a box of 3 CK tights, instead of just one, and I was more upset at them for giving me the trouble of having to ship back the 2 extra pairs 😄 Thank you for offering to help, it's very kind. Hopefully I won't need it.

Re: Beauty Pet Peeves 2

Omg, I don't know whether to laugh or cry over those stockings. 

Re: Beauty Pet Peeves 2

That is so gross I'm so sorry! Here is a humorous story to hopefully bring a smile to your face: 

My mom refers to panty hose as just hose (a lot of people/family members around here do so I'm not sure if it's a local thing or not). Anyways my mom and dad went to Vegas and while opening the package to get ready for a party my mom realized that the SA sold her the wrong kind of panty hose. She assumed that she was sold the right thing so she just threw it in her suitcase and didn't check until it was time to get dressed. As they were staying in a very nice hotel and had concierge service she called down to the desk as they would be leaving soon for a black tie event and needed the correct item. So when concierge picked up the phone this was how the conversation went 

Spoiler
Spoiler
Concierge desk how may I help you?
Mom: yes I need to locate some hose 
CD: I'm sorry ma'am?!
Mom: yes I need some hose sent to my room 
Spoiler
CD: excuse me?????

Anyways my dad was laughing so hard in the background he was turning beet red and crying. Finally he was able to get out "think about what you're saying" to my mom who was then totally embarrassed. Long story short she got her under garments and the concierge desk had a great laugh.

Re: Beauty Pet Peeves 2

@niki172 Haha what a cute and funny story. Thanks for sharing! 🙂

 

@DaintyDiva OMFG the kisses! That is too funny!

 

My mom is also very scatterbrained and there are plenty of stories. One is that she'd call the Dunkin Donuts Strawberry 
Coolattas "strawberry daiquiris." Hahaha.

Re: Beauty Pet Peeves 2

@lmi82 Lol 😄 Maybe a Freudian slip? She actually wanted a daiquiri 🙂

Re: Beauty Pet Peeves 2

@DaintyDiva Haha that has to be it! 

Re: Beauty Pet Peeves 2

@niki172 ROFL 😄 That was too funny, thanks for sharing with us 🙂

Moms are funny. My mom likes to finish her phone calls saying "kisses". Mainly she only talks on the phone with family and friends, so it became a habit. Suffice to say that by force of habit she has send "kisses" to complete strangers a couple of times already, only to realize what she did the moment she disconects 😄

Re: Beauty Pet Peeves 2

@DaintyDiva at least some strangers got some love 😄

I have so many stories just like that. My mom and grandma have done such scatterbrain things it could fill a book!

Re: Beauty Pet Peeves 2

Oh wow that's insane. Nordstrom CS is quite amazing, so I'm sure they'll sort it out for you without any problem, but man.. I'm so sorry to see this mess! 😞

Re: Beauty Pet Peeves 2

That is so disgusting the stockings were used and mismatched! I am sorry this happened to you. 😞

Re: Beauty Pet Peeves 2

@angel7594 Thank you. You are right, the word is disgusting! I was just totally shocked when I saw it. 😞

It wasn't even supposed to be stockings, just plain tights. I think someone just grabbed those nylons they keep out (so people can feel the fabric / color) and stuck inside when they stole the real ones.

Re: Beauty Pet Peeves 2

@DaintyDiva, It is appalling the theft schemes people come up with to cheat businesses, and unsuspecting customers who don't get what they have paid for (in the package). I've had really good experiences with Nordstrom customer service, so I hope this is made right for you.

Re: Beauty Pet Peeves 2

@angel7594 and @NarNarNars The CS lady was very nice. Not sure she understood the part of the used stockings (I imagine it sounds weird), but she got that the tights never arrived really, so she said she would re-send them. I hope this one goes smoothly, I'm too anxious to deal with this... 

 

Re: Beauty Pet Peeves 2

@DaintyDiva Good that you are receiving the right pair. Hopefully the new shipment solves the problem for you once and for all. If necessary, you could voice your concern on their FB page-- perhaps posting a picture? Not sure if you are willing to do this now that you are receiving a new one, but if you want them to be really aware of this issue, it's an option. 🙂