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Skincare Aware

Skincare Aware

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For those who skinCARE about their face and body routines. Discover the best skincare product recommendations and get answers to common questions about 3, 5, or even 10 step routines.

For those who skinCARE about their face and body routines. Discover the best skincare product recommendations and get answers to common questions about 3, 5, or even 10 step routines.

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New Reply in Skincare Aware
Ambassador Curated
💕😌 2023 Mask of the Week Challenge 😌💖
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Re: 💕😌 2023 Mask of the Week Challenge 😌💖
BIC Ambassador INSIDER
Reply: @Mellmars1185 Yes they did! I always need extra moisture so adding it after the detox is definitely helpful! ...read more
@Mellmars1185 Yes they did! I always need extra moisture so adding it after the detox is definitely helpful!
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New Reply in Skincare Aware
Is glow recipe worth it?
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Re: Is glow recipe worth it?
NEWCOMER III INSIDER
Reply: Thank you! This is helpful!
Thank you! This is helpful!
New Reply in Skincare Aware
Which is better
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Re: Which is better
BIC Ambassador INSIDER
Reply: @KittyPioLover Caudalie Premier Cru Skin Barrier Rich Moisturizer with Bio-Ceramides this one is ahhmazing!! I also love Drunk Ele ...read more
@KittyPioLover Caudalie Premier Cru Skin Barrier Rich Moisturizer with Bio-Ceramides this one is ahhmazing!! I also love Drunk Elephant Protini™ Polypeptide Firming Refillable Moisturizer 1.69 oz/ 50 mL
New Reply in Skincare Aware
Help with cutting down my night routine?
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Re: Help with cutting down my night routine?
NEWCOMER III INSIDER
Reply: Thanks again! I was leaning more to Blume Milky Fade Spot + Scar Serum 1 oz/ 30 mL since it does have Niacinamide in it for my oil ...read more
Thanks again! I was leaning more to Blume Milky Fade Spot + Scar Serum 1 oz/ 30 mL since it does have Niacinamide in it for my oil and helps with redness as a bonus. Plus the Blume Treat and Fade Kit is a great price for both items.
New Post in Skincare Aware
Poor customer service!!!!!
store number #1140Costumer service can suck at times. I visit this Sephora location OFTEN! Maybe too often. I buy products. If I d ...read more
store number #1140Costumer service can suck at times. I visit this Sephora location OFTEN! Maybe too often. I buy products. If I dislike a product I return the product. I’ve been doing this over the course of years however, I did not know if you return a product between 31-60 days you only get merchant credit instead of your original form of payment. I was so unaware of this! Especially when I spend $100’s of dollars sometimes in one visit. Life happens but who purposely want to jeopardize a full refund by returning things outside of the return date? I have no problem following rules but AGAIN, I was unaware. Sunday 3/26/2023 I tried to return 5 items and the Sephora beauty advisor by the name of “Tara” informed me that she would have to give me a store merchandise card because my return date was between the 31-60 day mark. I tried to explain to her that all my items wasn’t and that I purchased some within a few weeks ago but she insisted on telling me that I was wrong because the computer said otherwise. I told her that I am not trying to cause trouble here but this is unacceptable and I wasn’t accepting a store merchandise card with a $200-$250 balance. I asked to speak to the store manager. The store manager was ironically on the next register over checking out a customer. The store manager (I didn’t get her name because I didn’t see her name tag) swapped customers with “Tara” so she could better assist me. After I explained the issue to the store manager, she reinforced the same exact thing “Tara” stated. I told her that the computer is wrong! She hesitated and THEN decided to look up each item individually. She then discovered that 3 out of 5 items were not in the 31-60 day mark and that I was right. She issued a full refund for all 3 items and put the other two on a store merchandise card. I was extremely upset for 3 reasons! ONE: I come here often. I’m a regular customer who spends a lot of money. Sephora isn’t a cheap store. This is/was my favorite location and this is the 2nd time I experienced poor customer service. TWO: “Tara” refused to listen and she didn’t take the time to check each product original return date. Instead she limited my choice of options and tried to turn me away. I’m happy I spoke up for myself. She delivered such poor customer service!! THREE: The store manager wasn’t any better. Yes I received some of my return in its original form of payment but I still wasn’t satisfied. Why? Because when I asked the store manager “why didn’t TARA just look up the products individually like she did?” As a store manager, instead of saying “I’m really sorry and I will make sure this doesn’t happen again” all she said was “I don’t know” …… PATHETIC!!! PATHETIC!!! I’m very upset and highly disappointed! I spend a lot of my here. And never had this issue! I actually said that to her “I never had this issue”. The store manager pointed to the policy located at the register. I said to her, as busy as the Sephora store’s is, how many customer’s actually walk up and read a policy? At check out, when y’all ask the consumer if they want to open up a store credit card to get 20% off, the return policy should be stated as well!!!!!!! Stand up for yourself people! Don’t let anybody just tell you anything!
New Reply in Skincare Aware
Medical Grade Skincare
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Re: Medical Grade Skincare
FRESH FACE I INSIDER
Reply: It's been very good to hear more about the skin care products ..
It's been very good to hear more about the skin care products ..
New Reply in Skincare Aware
Face Mask Recommendations to add to my routine
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Re: Face Mask Recommendations to add to my routine
NEWCOMER III INSIDER
Reply: Thank you for the rec! I'll try it next time, as I needed more of my Elf facial oil so I got their clay mask to try. 🙂
Thank you for the rec! I'll try it next time, as I needed more of my Elf facial oil so I got their clay mask to try. 🙂
New Reply in Skincare Aware
skincare
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Re: skincare
BIC Ambassador INSIDER
Reply: @sandhu08 What’s your favourite skincare products? ...read more
@sandhu08 What’s your favourite skincare products?
New Reply in Skincare Aware
Hey!
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Re: Hey!
NEWCOMER IV INSIDER
Reply: If you're normal with patches of oil (like in the t zone?) then you will probably find that things balance out a little bit if you ...read more
If you're normal with patches of oil (like in the t zone?) then you will probably find that things balance out a little bit if you pay v close attention to water levels in the skin. (Bc the skin can only make oil when its dehydrated!) Best ingredients to do that: hyaluronic, niacinamide and to a small extent even lactic acid which is technically an exfoliator but can also help skin with hydration. You'll probably like the Watermelon or the Plum Plump line best from Glow Recipe if balancing hydration is the main concern. They have a great kit right now with pieces from both lines that will let you try them out! (Fruit babies kit) They've only got two cleansers, one is in that kit and the ceramides in it mean you won't overstrip your skin. I will say that in my experience, skin behaves the best in terms of balance when you cleanse gently, use a hydrating serum and then lock it in with a lightweight moisturizer.
New Reply in Skincare Aware
Help me Choose a Moisturizer - Skinfix or Farmacy
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Re: Help me Choose a Moisturizer - Skinfix or Farmacy
NEWCOMER IV INSIDER
Reply: Both of those are great moisturizers, actually. BUT, the skinfix option is specifically for barrier repair- which is often a facto ...read more
Both of those are great moisturizers, actually. BUT, the skinfix option is specifically for barrier repair- which is often a factor in stubborn acne, especially when its being treated with the heavy duties (like Differin) which can make the moisture barrier more delicate (that dryness you're experiencing.) Personally, if I were in your shoes, I would switch over to skinfix and maybe add a ceramide serum in too.
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