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From makeovers to personalized skincare consultations
Get inspired, play with products & learn new skills
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The other thread was getting too long and difficult to load!
So what are your beauty pet peeves? What grinds your gears? Share your stories!!!
I have to keep pushing the heart icon several times to heart anyone, and it is annoying me! 😞
I'm having problems hearting for a long time now! Very irritating!
😞 I'm having problems too... mostly trying to heart things... and uploading pics... so slow 😞
Pretty peeved with Ulta right now! Do they ever respond to cs emails ( "contact us" option ) you send?! Not very impressed with them at all. First, they sent me an obviously swatched and messed up eye shadow palette. And, now they are not responding to my emails. And, wow! Mail returns are not even free?! I think I'm just gonna stay away...
Ugh. Sorry. I don't get why companies just don't reply if they offer the option. I can't tell you how much times I wrote to Givenchy and never got a reply.
Thanks. So very rude, yes!
I've had a good experience contacting them via Facebook. Good luck, that stinks.
Thanks! Good to know. I guess I'll finally have to make a FB account just for these kinda things. I heard so many times companies do nothing until you call them out publicly. Sad. Smh.
They have a message button (if you're not familiar with FB, it's basically PMing), which is what I used. So you don't need to go public if you don't want to.
I know it's much more annoying to call sometimes but I would definitely suggest giving their 800 number a call. Just last week I had a shampoo liter come and it had leaked all over the box and they sent a replacement at no charge (and didn't even have me ship back the one that had come damaged).
Edit: Mention that you had reached out over email in a timely fashion and that no one responded.
Thanks for your suggestion, @Anonymous . Wow, your experience with them sounds fantastic!
I didn't have time to call last two weeks ( I know that is never quick and "painless"! I simply had no time for that. That's why everybody has "contact us via email" option, I'd say. ), so I was thinking reaching out via email should work just as fine as it works perfectly everywhere else. Guess not...
By now I am pretty much done with this situation. It's very disappointing. I have no energy or will ( nor do I care! ) to deal with this kind of ridiculousness any further. I am going to go out of my way to return the palette in store. I'm gonna do that, and that's pretty much it. My short experience with Ulta is ending after that. Can't say I'm sorry. Plenty of other retailers out there make it priority to reach out back to you asap ( many the very same day! )... So, no. Not wasting another second on Ulta.
I understand it can be frustrating 😞 Sorry you had to deal with that! While I do think they're getting better, they still have a ways to go...
How disappointing! 😞 I had no idea mail returns were not free.
This seemed too good to be true and was. It didn't translate to the shopping cart.
I would've panicked in a scramble to order if I saw that lol this morning Bite Multistick showed up as a $399 value for me. Unless they are selling me the whole collection for $24....:D
Whoa, that's a bit steep there😆
If only...
How disappointing, that would have been an awesome deal!
I know right!!! My heart skipped a beat when I saw it!
Not a pet peeves but really irritated. I went to Sears and grabbed Double Wear foundation..hey its birthday month so treating myself as much as possible, and then went to loblaws to grab some groceries: least fav activity. On my way out, I am asked for receipt for one zuchini, lettuce what not, I showed her and she is like you did not pay for your foundation, while pointing at my Estee Lauder Double Wear.
Ever since when do grocery stores start selling Estee Lauder -_-
I obviously waved my Sears receipts but holy! Common sense much?
Wow your story made me laugh and also get slightly annoyed lol I can't believe people sometimes! @angel7594 your Walmart story is hilarious too! The thought of Dior being sold there and the cashier ringing it up ha goodness 😄