Services
From makeovers to personalized skincare consultations
From makeovers to personalized skincare consultations
Get inspired, play with products & learn new skills
Exciting launches, parties & more
Explore what's hot in your store
Ask questions, join challenges, and get recommendations from people like you
Discover topics tailored to your beauty interests
Add your photos and get inspired by fellow beauty lovers
View activity, savings and benefits
Redeem items, samples and more
View and track online orders
Reorder it from in-store and online purchases
View saved products
Recommendations from your store visits
Manage your services, classes and events
Complete your beauty traits for personalized recommendations
Payments, contact info, addresses and password
View activity, savings and benefits
Redeem items, samples and more
View and track online orders
Reorder it from in-store and online purchases
View saved products
Recommendations from your store visits
Manage your services, classes and events
Complete your beauty traits for personalized recommendations
Payments, contact info, addresses and password
Ask questions, join challenges, and get recommendations from people like you
Discover topics tailored to your beauty interests
Add your photos and get inspired by fellow beauty lovers
From makeovers to personalized skincare consultations
Get inspired, play with products & learn new skills
Exciting launches, parties & more
Explore what's hot in your store
Hello beautiful Beauty Insider Community members!
We’re starting this thread for you guys to report any issues and weird things that you are seeing or ask any questions. We have a number of issues logged that we are already working on a fix for, so this is a work in process.
Some things to note as you are reporting issues:
Some tips:
It’s good to see you all and thanks for being patient!
Whenever reporting a bug we need as much info as possible or our tech team cannot reproduce the issue and verify it's actually occurring. If they can't see the issue they cannot fix it. You cannot overshare details, test on too many devices or share too many screenshots... The more detail the better!
Hi @iris67! You should be able to give hearts. What device and browser are you on?
Multiple loves lists would be AMAZING! This is more difficult to implement than it sounds but it's been on our loves list for a while 😉
I am going to need a glass of wine to figure some things out.
Honestly, I feel like "Conversations" is really "Off-Topic" not unless you join certain groups. Then those threads show up in conversations. I guess this was done so people could filter out the threads that they don't want to see?
Hello There!
So I know that that posts are still being migrated, but I was trying to find the Huda Beauty Thread but I can't find. I'll wait a few days to see if it migrates over instead of creating a new one because I know its not a super active thread, but I'm hoping that will change 🙂
Hi @Amreeners! A lot of our threads are taking some time to move over, it may take a few days for everything to migrate over 🙂
Went to write a review on a recent purchase and must be dense....can't figure out where to do so?
If I may be completely honest, I don't like the new layout/format one bit. Is this how things will stay for good, or is it work in progress? I sure hope you won't leave this terrible eye straining font and all the whiteness ( the combo of both, probably? ) the way it is now? It's absolutely terrible! I am trying to navigate around and get familiar with new stuff, but this is giving me headache.
If you made this to be good for phones ( which I don't care about one bit as I don't use my phone for hanging out on BT/Sephora, but I also understand that a lot of people do and even prefer ), will you also make something more user friendly for desktops/laptops?
I'm not a fan of the desktop version. It 's the same as the mobile version,not in a good way. I'm hoping that the format can be changed a bit.
I just started getting a million emails again and I'm positive that I unsubscribed from everything!
So did I, I had over 200 emails. Thank goodness that madness has stopped.
I came home from a day at the beach to find 81 emails from here,is there anyway to turn them off?
Here's my question....
If you go under settings and privacy, you can adjust "Show private information in profile to" nobody, just friends, everyone, etc. I was hoping to know what private information would be shared. For instance, will profiles contain any identifying info such as date of birth or name? It seems you can't be followed unless you set your profile as public, but I was hoping to understand what this private information includes before changing this. Thanks!
Seriously, what's with the missing threads? I can't find my Natural Skincare Talk, Dry Skin Talk, Lipstick Playground, Skincare Diaries... and some others, too ( mine, and not mine ). If this has already been answered someplace, please nudge this poor, lost, soul in the right direction. My head is spinning from all this newness, and is about to explode. Halp?
Here's a list so far of what appears to be missing... I only hope all the info within the OP's ain't gone 😞
Mermaids & Unicorns
THE PARTY THREAD
THE KVD THREAD
Natasha Denona
MAC Love and Releases Thread!
BEAUTY NEWS
The Canadian Peeps! Deals, News, Events, Whatever
PAT McGRATH LABS
THE VISEART THREAD
Makeup 101: Discussion, Questions and All
Indie brands and other not so talked about brands
Beauty Pet Peeve 2
THE DUPE THREAD!
Urban Decay Thread!
Too Faced New Releases 2016
Fragrance Junkie Central
NATURAL SKINCARE TALK
Skincare 101: Discussion, Questions and all
Dry Skin Talk
What’s New On The Site Today, Canada?
Upcoming BITE Beauty Releases
Marc Jacobs Beauty News & Discussion
And one that I can’t seem to recall the proper name started by Candace… Canada site product update or something like that.
Thanks!
@veronika23 Last I checked a few moments ago, Brands was one of the groups with 0 content- i.e., it probably hasn't been ported over yet. So I think the brand threads are on their way. 🙂
@KatieBT I used to paste the HTML for Sephora product pics, but there doesn't seem to be that option anymore. I've been copying and pasting Sephora product pics, but they are coming up big. Is it supposed to be that way?
@KatieBT When I write a post, I wish the box "Email me when someone replies" wasn't automatically checked. I forgot to un-check it once, and it's already been an inconvenience to get that many e-mails.
@KatieBT I'm getting e-mail from other posts that start with "Re:____." How do I stop this? I only wish for e-mail if someone comments on my post directly with a mention of my username. I thought all I had to do was un-check "Email me when someone replies" but that doesn't seem to be the case...unless I left it checked far more times than I thought.
People are doing a great job reporting errors/glitches, but I have a grievance/question haha
The conversations only show a photo if the most recent response included a photo. I miss the old preview that showed the 5 or so most recent photos. That was really helpful and let us know if new content had actually been posted - and if we should go check the conversation. There are way too many threads to check all the time. So I'm just wondering if that could ever come back with any future layout tweaks?
Here's an interesting one: I clicked to join groups, saw that the button changed to indicate that I'm a member, and then the next time I saw the group's icon, it's back to showing Join and I cannot click the button.
Is there a group limit?
These are the general groups- one of them is the Besides Beauty. (AKA they're not VIB/Rouge.