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Post in Customer Support
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unable to checkout

Everytime I checkout it wont let me it keeps saying payment error but I checked the numbers I put and they’re all correct, I’ve been wanting to buy something but it won’t let me. Please tell me how to fix this.

 

please help

7 Replies

Re: unable to checkout

the same thing happens for me

Re: unable to checkout

@Kendramaas I will send you a PM. 

Re: unable to checkout

@peachyvee Sorry to hear that! I'll send you a PM shortly.

Re: unable to checkout

I am also having this problem. I have double checked everything but it is still saying error.

Re: unable to checkout

@Moons7 Oh no! I'll take a look then send you a PM.

Re: unable to checkout

I keep getting error as well, says… 

“Unable to place your order. Please verify that your card information and billing address are correct.

If applicable, we have reversed any pending charges to your account.”

 

No owed balance on card and all information is correct 

Re: unable to checkout

Hi @sassyblonde80,

 

I'm sorry to hear this and I'm happy to take a look further. I'll send you a message shortly.

 

Best,

Laurie 

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