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Post in Customer Support
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Unable to checkout

I’m unable to checkout using any payment method. I’ve tried my sephora credit card, my normal credit card, my debit card, paypal, but I keep getting the same error message. 

 

“Unable to place your order. Please verify that your card information and billing address are correct.”

 

I deleted all payment info and re-entered it all and still, the same message. 

Re: Unable to checkout

Same thing is happening to me, I keep getting an error message. "Please verify card and address is correct". I've deleted  and added it back and it is correct! What the heck is going on?? Please help

Re: Unable to checkout

Hi @Onesemo Oh no! I'll send you a PM.

Re: Unable to checkout

i’m having this same issue, please help 

Re: Unable to checkout

@sophiewanken0bi I'm sorry to hear that you are having trouble. I will send you a PM to help. 

Re: Unable to checkout

i’m having this same issue, please help!

Re: Unable to checkout

Hi @tbreezy12 I'll send you a PM!

Re: Unable to checkout

This is happening to me too! Help please.

Re: Unable to checkout

Hi @HaleyKon Oh no! I'll send you a PM.

8 Replies
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