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Sephora's Customer Service team is available to assist you any time between 6am-10pm PST Monday-Friday, 8am-9pm Sat/Sun. Ask a question about your order, account information, store locations and more. You can also find Community guidelines and FAQs in this section.
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Return
I purchase the naked skin weightless 2 Weeks ago can i return it i lost my receipt
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Return
I purchase the naked skin weightless 2 Weeks ago can i return it
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HELP MISSING PACKAGE/NOT RECIEVED.
I had checked my Order tracking and it says that my package was delievered but I had not recieved my package.
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Lost Package
I placed an order on the July 13 and my tracking number said it was delivered on July 19. The tracking information says it was left on the front door; however I did not receive it. I already contacted...
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Right shade of Urban Decay All nighter Foundation
Hi, I'm Syeni I'm look forward to buy a new foundation, but the problem is that I can't go to the store to buy it and I'm worried that the shade that I choose would be right for me. I look it in inter...
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Points after purchase
Hi i bought a cosmetics 3 days ago, but the staff didn't tell me if i join beauty insider.so today i joined it on the internet. Can i add points after purchase on the internet ? Of course i have a receipt
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Beauty Insider points
I logged into my account and checked my Beauty Insider points and it looks like my old card (that I lost) is on my account, not my new one. Can I get my new card on my account? Thanks!
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Changing my Sephora birthday to the correct date
I made my sephora account months back, and this is my first time purchasing from sephora, I received an online gift card from my sister for my birthday yesterday, and I was wanting to get my Sephora b...
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Didn't Receive My Free Samples
I placed an online order about a week ago and added three free samples plus the TESTIT promo. While I noticed one of the free samples didn't show up when I placed my order, it was too late to go back ...
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How can I link my Beauty Insider card to my online account?
Sorry if this gets asked a lot, but I couldn't find a way to do it myself.
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