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199,571 Posts
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Promo discount code not received after text sign up
I did not receive a 10% discount code after signing up for texts with
Sephora and my mother had the same issue. I see a lot of posts with the
same problem. Is Sephora handling this problem?
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Re: Promo discount code not received after text sign up
I haven't received the 10% discount after signing off with text alerts.
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Re: Promo discount code not received after text sign up
It’s the first offer on their app but here it is June and I didn’t get
my coat either. Seems like the problem is still there
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Re: Promo discount code not received after text sign up
Hi @BBrooke20, I'm sorry for the trouble and I'll send you a message.
Best regards, Laurie
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Re: Promo discount code not received after text sign up
I also just signed up and no code received
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Re: Promo discount code not received after text sign up
Hi @disneymom78, This offer is not currently active, but it will come
back from time to time. Please keep an eye on our Beauty Offers page to
find current offers. We also have our Savings Event coming...
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Re: Promo discount code not received after text sign up
I am also not receiving the promo discount sms as of now too. Tried
several times.
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Re: Promo discount code not received after text sign up
i did not get a code when i signed up for text so frustrating .
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Help!!
Hello, I need help finding my shade!!! In foundation &’ concealer it’s
become so hard I really want to learn how to do my own make-up for
everyday comfort! Please out friend out! 💕🤏🏽🤎 #fentybeauty #tarte
#hourglass
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Wrong person to my address
I’m receiving post mail for someone else at my address. So far it’s only
an exclusive offer, I’d hate for them not to receive their items or
orders because it’s in the system incorrectly.
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Loves List issue
Hello. I noticed that items on my loves show up on my list, but not
necessarily on the product homepage. For example, I have several LAWLESS
Forget the Filler Lip-Plumping Line-Smoothing Tinted Lip Ba...
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Re: Loves List issue
@greeneyedgirl107, I sincerely apologize that I missed your previous
post! Thank you for bringing this to our attention. I'll send you a
message shortly to assist further.
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Gift Card Issue
I got a gift card for my birthday, the lady at Sephora scratched the
last 3 numbers so it was incapable of seeing the phone complete numbers,
so payment was declined. I called the 800 number in the ba...
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Re: Gift Card Issue
@jeanette782, I'm sorry to hear this! It looks like your private
messages are turned off, and you can adjust your preferences in your
Community settings (on the browser only, not the app). If you woul...
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Suggestion
Hi there! I have more of a suggestion than a complaint. I am so tired of
trying to buy or return Sephora products and being told certain
locations don’t have products or accept returns from other loca...
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Re: Suggestion
@kmahoney23456, thank you for reaching out to us and sharing your
feedback! I completely understand how important it is to have a seamless
experience in stores. I'll share your feedback with our teams...
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WRONG ADDRESS
Hello, I just made an order for order number Order # and I see that the
shipping address is incorrect. Please advise on how to update my
address. i no longer love at the address you have on file.
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Re: WRONG ADDRESS
@DWilford, I'm sorry to hear this! It looks like your private messages
are turned off, and you can adjust your preferences in your Community
settings (on the browser only, not the app). If you would l...
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Foundation donation rquest 501c3
THEANTHONY ALFANOFOUNDATIONBuilding hope by helping othersDear
Supporter,The Anthony Alfano Foundation is hosting a Casino Night this
spring to raise funds to continue Anthony's mission in life of hel...
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Re: Foundation donation rquest 501c3
The Casino Night sounds like an incredible event, not just because it’s
fun, but because it’s for such a meaningful cause. It’s touching that
the proceeds also go to Friends of JJ, honoring both Antho...
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Re: Foundation donation rquest 501c3
@amandac311, thank you so much for sharing this with us. We are not
currently fulfilling donation requests. However, to learn more about
Sephora's community engagement and giving, we kindly invite you...
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Sephora promote antisemitic brands!
I would appreciate understanding when—and if—you intend to remove
products from brands that promote antisemitic views from your shelves.
By continuing to sell these products, you are effectively suppo...
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Re: Sephora promote antisemitic brands!
I called up Sephora corporate and sent an email a year ago after her
antisemitic lies and propaganda. It was useless. From being a vib rouge
for 10 years I have stopped purchasing from them. There is ...
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Re: Sephora promote antisemitic brands!
I personally won’t be shopping at Sephora until they remove her products
and stop promoting her. I hope they make a change soon
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Email for Collaboration
Hi I received an email from: sephoracampaignteam@gmail.com about doing a
collaboration. Was just curious if it was legitimate or not. thank you
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Re: Email for Collaboration
@TaySti That is not one of our email addresses and I would not recommend
engaging further with it.
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Add points
Spoiler (Highlight to read) How do I add my points when I forgot to give
my cell number, but I do have my receipt
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Re: Add points
@TerriAnn35 We will be happy to update your Beauty Bank. It looks like
your private messages are currently turned off. Please send me a private
message with your registered email address and a picture...
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Birthday change
I was wondering if i could have my birthdate changed. Right now it's the
date of when I joined the app but my actual birthday is on 7th September
1967.
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Drop Huda
Tik Tok just dropped a Huda video for anti semitic remarks. Sephora
needs to drop her products.
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Re: Drop Huda
Huda needs to be dropped and would have been dropped immediately if the
remarks had been made about any other group!!!
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Changing birthday
When i made my account I could not fill in my birthday. Can someone
change is to June 10 2009?
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Re: Changing birthday
Hello! I need help as well I put my birthday on January 1st but my real
birthday is on November 27. If you can please help me by changing it to
November 27th 2007 that would be great.
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