checkout basket not working

[Mamdhooh]

Hi,

Unable to go to checkout, basket with my products.

[DaneeBT]

@Mamdhooh Sorry to hear that! It looks like your private messages are turned off. You can adjust your preferences in your Community settings (on the browser only, not the app). Please send me a private message with more details surrounding the issue. Alternatively, you may contact our live chat or call 1-877-SEPHORA (1-877-737-4672) if you'd like immediate assistance.

[Mamdhooh]

Hi,

when I add the products and press the basket button, the page goes blank. I don’t see any on the page.

[keelybt]

@Mamdhooh Can you try clearing your cookies/cache or a different browser? If you are on our app, please try deleting and reinstalling it.