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200,519 Posts
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I received this same email! Is this legit? I am afraid to...
I received this same email! Is this legit? I am afraid to respond to the
email!
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Re: I received this same email! Is this legit? I am afraid to...
Hi @Marrrryyyyy ! This email has been confirmed by our admins to be
legitimate! Regards, Kevin
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Re: I received this same email! Is this legit? I am afraid to...
@kevinbtI answered the survey email I got but never received the email
followup with the coupon code.
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Re: I received this same email! Is this legit? I am afraid to...
@Mechart, I am sending you a message shortly.
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Friends and Family Email - Got invite, but not followup with code
Hey guys, I got the email from Sephora being invited to enjoy the code,
and followed the instructions. However I did NOT receive the followup
email containing the 20% off code. The sale ends in 3 days, can someone
please help me with this?
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Re: Friends and Family Email - Got invite, but not followup with code
@Mechart, Oh no! I am going to send you a message shortly.
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Wrong lip maestro trial size shade
Hi I just received my package today. But the Giorgio Armani lip maestro
trial size sample is not in the same shade as what I chose. I got 500
instead of 501. Am I able to get the shade in 501? Thanks.
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Re: Wrong lip maestro trial size shade
Hi @ZiYuH, I'm sorry to hear that you received the incorrect color. I'm
going to send you a PM shortly for assistance! Best, Steph S.
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Booking Custom Makeover Online?
I just tried booking a custom makeover online (I am Rouge) and it seems
the functionality has been removed. It used to be very easy to find the
calendar on local store websites to book makeovers but now I can't find
it anywhere. Any thoughts? Thanks!
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Re: Booking Custom Makeover Online?
HI @JLN33, Please checkout Happening at Sephora to see what's going on
in your local Sephora store and to book for an available service! You
can find it here > https://www.sephora.com/happening/home. ...
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Shipping Issue
I recently placed an order, and while doing so, I forgot to change the
shipping address, as I no longer reside at the address it's being
shipped to. My shipping address and billing address are now the...
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Re: Shipping Issue
Hi @mahumq, Once an order has been placed, we're unable to modify or
cancel the order, this includes the shipping address. I'm going to send
you a PM shorty for assistance! Best, Steph S.
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Shipping in Manhattan with lasership
I’ve ordered flash delivery for Sephora hundreds of times with zero
issue. It has now suddenly, become IMPOSSIBLE to get a package
delivered. I’ve called numerous times and been promised numerous time...
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Re: Shipping in Manhattan with lasership
Hi @loverpec, I'm very sorry to hear this! I'm going to send you a PM
shortly for further assistance! Best, Steph S.
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order status
Hi there, Can you please tell me where my order is? I placed an order on
October 1st and it says that it got shipped on October 3rd but the order
has not been delivered yet. I am unable to track where...
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Re: order status
@UDinDaHouz, I am going to look into the status of your order and send
you a message momentarily.
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Did anyone's reward from reward bazaar get cancelled?
I was so excited to redeem the Fenty Beauty swag vault in size medium. I
received an order number and even received an email saying it was
confirmed. Then I discovered the points never got removed fro...
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Re: Did anyone's reward from reward bazaar get cancelled?
@GeronimoB, I am truly sorry to hear about your Fenty Beauty Reward! I
am going to send you a message momentarily.
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I need to change my address!
Hi, I just placed an online order and realized right after check out
that I sent it to my old address. I would love if someone could help me
correct the address so I can receive my order. I sent an em...
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Re: I need to change my address!
@nway1412, We have a very small window of time where we can cancel an
order. I am going to look into the status of your order and send you a
message momentarily!
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Birthdate change
My birthdate is showing up wrong. It should be September 2, 1977. Could
a mod please change it? Thanks!!
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Re: Birthdate change
@Tarakeet, I just updated your birthday! You may need to log in and out
of your account in order to view the updated change.
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Sephora Collection October 2018 #WantitWinit
IG SWEEPSTAKES NEWS! We know it’s only October, but we’re giving away a
bunch of our holiday accessories plus a @sephora gift card right now
over on Instagram (@SC) !!! All you have to do is head over...
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Re: Sephora Collection October 2018 #WantitWinit
@SephCollection wrote: IG SWEEPSTAKES NEWS! We know it’s only October,
but we’re giving away a bunch of our holiday accessories plus a @sephora
gift card right now over on Instagram (@SC) !!! All you ...
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Re: Sephora Collection October 2018 #WantitWinit
@SephCollection wrote: IG SWEEPSTAKES NEWS! We know it’s only October,
but we’re giving away a bunch of our holiday accessories plus a @sephora
gift card right now over on Instagram (@SC) !!! All you ...
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$20 off $100 for VIB Rouge
Hi -- I never received the actual $20 off VIB Rouge coupon in my email
and was unable to purchase in-store today without physically having a
coupon (I didn't know I needed it since I had just gotten a...
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RE: $20 off $100 for VIB Rouge
I never received offer either. Can someone check for me? Thank you
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Re: $20 off $100 for VIB Rouge
Hello! I am also Rouge and no code 😞 . I even placed an order in the
meantime, hoping a code would come through.
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Re: $20 off $100 for VIB Rouge
I also didn't receive this and I am a VIB Rouge. I checked my emails and
I received the promotional mails for new products. I only found out
about this based on a beauty blogger's post. Can I also have a code? I
would totally buy something
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Re: $20 off $100 for VIB Rouge
I have also been Rouge for a number of years and did not receive an
email about this promotion, and I am certain that I am currently
subscribed to emails.Could someone please contact me?
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Re: $20 off $100 for VIB Rouge
@ZannaBT @SianBT I didn't receive the email either, could someone please
get in touch with me? Thanks!
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Re: $20 off $100 for VIB Rouge
I never got it either. Then again, I never get promo coupons sent to me.
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Re: $20 off $100 for VIB Rouge
Hi @lisa424, I'm sorry about that! I'm going to send you a PM now so I
can help.
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RE: Re: $20 off $100 for VIB Rouge
could u help me with the promotion as well? I didnt get any code either.
sad
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