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191,228 Posts
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Re: 10% off text promo code not working
The code that was sent to me yesterday is also not working.
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Re: 10% off text promo code not working
Hi @emily8x Sorry to hear that. I will send you a PM to assist! Regards,
Danee
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Re: 10% off text promo code not working
Hi @morganlxnn, I'm sorry to hear this! I'll send you a message shortly.
Best, Laurie
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Text Sign Up 10% Discount Not Working
I signed up for texts and received a code for the 10% off discount, but
when I entered it in my cart said it was for select BI members only.
I’ve never signed up for texts before. Why isn’t it working for me??
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Re: Text Sign Up 10% Discount Not Working
My 10% won’t send either! And I have tried multiple times! If someone
could reach out to me with a code that would be helpful.
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Re: Text Sign Up 10% Discount Not Working
Hi @emmajean123411 I will send you a PM. Regards, Danee
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Re: Text Sign Up 10% Discount Not Working
Hi! Could you send one to me too? I would love to make a purchase at the
mall today but never received my sign up coupon from yesterday
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Re: Text Sign Up 10% Discount Not Working
Hi @ArielB0623 Sorry to hear that! I'll send you a PM. Regards, Danee
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Re: Text Sign Up 10% Discount Not Working
Hi @mollycsharpe I'll look into it then send you a PM! Regards,Danee
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Entered wrong shipping address
I’ve wrote the wrong shipping address and they’ve called to tell me ,
ive told them my right address and nothing has happened . When i tried
calling again they won’t answer, i dont know what to do??
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Missing item from order
I can't figure out where to get help for this! I ordered an IT Cosmetics
CC+ Cream Customizable Set with Brush (ITEM 2623999). I received the box
containing the brush, but no CC Cream. There was no packing list either,
which is unusual. Order No.
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AUTORIZACIÓN FALLIDA
hola, mi caso es el siguiente, pues hace unas semanas hice un pedido de
productos y hace unos días entre a ver el seguimiento de mi compra y me
aparecia autorizacion fallida, sera que me podrian aclar...
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Re: AUTORIZACIÓN FALLIDA
Hi @greys12, I'm sorry to hear this! I received your message and I will
be responding shortly. Thank you! Warm regards, Laurie
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Re: AUTORIZACIÓN FALLIDA
Hola,mis últimas compras no se procesaron me aparece como autorización
fallida,utilice el método de Paypal,que siempre usó y nunca tuve
problemas,y no se porque ahora si. Podrian ayudarme.
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Re: AUTORIZACIÓN FALLIDA
Hola,realice 2 pedidos y me figuran como si huveria sido entregado pero
no fue asi
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Re: AUTORIZACIÓN FALLIDA
Hola,mis últimas compras no se procesaron me aparece como autorizacion
fallida,utilice el metodo de Paypal,siempre he pagado con esa misma
cuenta de Paypal y no he tenido problemas ,y no se porque ahora si .
Podrian ayudarme.
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Re: AUTORIZACIÓN FALLIDA
Tengo el mismo problema, acabo de realizar una compra que se descontó a
mi tarjeta de crédito y ya me sale en el estado de la orden autorización
fallida. Por favor ayuda 😞*I have the same problem, I ...
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Re: AUTORIZACIÓN FALLIDA
Por favor ayudaaa me pasa lo mismo, el estado de mi pedido dice
autorización fallida que puedo hacer?
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Re: AUTORIZACIÓN FALLIDA
Hi @alecitacardozo, I sent you a private message. Please check your
messages when you have the chance. Thanks! Best Wishes, Janean
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Re: AUTORIZACIÓN FALLIDA
Hola, realice 2 pedidos y me figura como si huveria sido entregado pero
no fue asi
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Re: AUTORIZACIÓN FALLIDA
Hola tengo el mismo problema, mi pedido dice autorización fallida y me
descontaron el dinero de mi tarjetas, que puedo hacer? Por favor
ayudaaaaaa
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Re: AUTORIZACIÓN FALLIDA
Hi @MariaCQ, I'm going to look into this then send you a PM! Always,
Danee
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Re: AUTORIZACIÓN FALLIDA
Hola, tengo el mismo problema, me ha pasado dos veces seguidas, pedí
varios productos de The ordinary y me sale autorización fallida, me
podrían ayudar o dar una solución
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Can’t redeem scent certificate online
Can someone please explain to me how to redeem the scent certificate
online? I followed the instructions on the certificate but it’s saying
the code is invalid.
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Re: Can’t redeem scent certificate online
Hi can someone let me in on the redemption secret too please
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