Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|

Returning item that I ordered online

So I bought a perfume online and am not happy with it, and I want to return it, but the sephora website says you need the package slip to return it. When I opened my package it was just the perfume inside and nothing else so can I still return it? I have the box as well as the order number online 

1 Reply

Re: Returning item that I ordered online

Hi @allliiee 

 

Yes, you can return it as long as it is returned within our return/exchange policy! You can visit https://www.sephora.com/beauty/order-status, click on the order and print this! Please include that inside of your returned package!

 

Regards,

Danee

Conversation Stats
  • 1 reply
  • 1890 views
  • 0 Hearts Given
  • 2 Contributors