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Post in Customer Support
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How to online return ?

I just received my online order. The shower oil shows up spilled everywhere and the pump is broken already. Need to return it and get the refund. 
please let me know how without I have to make a trip to the store. 
Thanks! 

1 Reply

Re: How to online return ?

Hi @yaoyaozkn,

 

I'm so sorry about this! You can always start your return by visiting your order details in your account, and scroll down to "Start A Return." I'll send you a message shortly to follow up.

 

Best regards,

Laurie 

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