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Post in Customer Support
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Lost package

Hi sephora, i ordered a package in january 13th and i donโ€™t know if this happened because of the same day delivery option, but they delivered my package without my shipping address on the box, because it was delivered in a shop bag and know the warehouse canโ€™t identify my package and i donโ€™t even know if itโ€™s lost or what happened, what solution can i have or can it be sent again because this is not my fault.

1 Reply

Re: Lost package

@marygaby07  It looks like your private messages are currently turned off. Please send me a private message with your order number or you can contact us by phone at 1-877-737-4672 or through our live chat for assistance> https://www.sephora.com/beauty/customer-service
 

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