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Post in Customer Support
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How do I become a VIB??

I have purchased from sephora in 2010 products worth more than 350$

why am not a VIB yet?

and how long being a VIB will last?

Re: How do I become a VIB??

Spend 350(not including shipping and taxes)  and make sure all your purchases are linked to the same account.. But as a Rouge, you dont really get enough in return except bragging rights... if that's important to you.

Re: How do I become a VIB??

how can I become a VIB costumer ?? I want to become one so bad!!

Re: How do I become a VIB??

What they do not tell you is the calendar year is from December to January,Not just any 12 month period. 

 

Re: How do I become a VIB??

hi, I was wondering how long is going to last my vib card?

I just got it las month 

Hi Rawan88 - When did you sign up for Beauty Insider? If...

Hi Rawan88 - When did you sign up for Beauty Insider? If you signed up after purchases were made then they won't automatically count towards your total spend for the year. You will need to call Customer Service at 1-877-737-4672 & select option 2 to speak with a Beauty Advisor who can research your purchase history and request a manual VIB upgrade if necessary. If you've qualified in 2010, then you will remain a VIB through the end of 2011.

 

p.s. Check your messages - I'm sending you more information. Smiley Tongue

XO,
Olivia

View solution in original post

Are you signed up as a beauty insider? If you are, once y...

Are you signed up as a beauty insider? If you are, once you accunulate over $350 in purchases, you automatically become a VIB. IT usually takes a few weeks to process, but you should get an email welcoming you to the VIB program along with your first VIB offer. YOu might want to check with customer service to make sure you are signed up as a beauty insider and that your VIB status is coming. VIB is good for that year and the following calendar year. Spend at least $350 each year to maintain your status. CAll 1-877-SEPHORA for help. Good luck!

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