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Post in Customer Support

E-mail question

I noticed that on the last e-mail I received from Sephora, it had my status listed as VIB, not Rouge.  Could this be why I'm not receiving any messages about Rouge events?


Re: E-mail question

Never mind, I called customer service today and was able to get it clarified.  Thanks for your assistance though! Smiley Happy

Re: E-mail question

I replied to your PM.  Let me know if you need additional info!

Re: E-mail question

Hi snowshoe,


I'll send you a message now to chat about this. 

Whimsically yours,
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