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Olaplex 3 and hair loss?

Has anyone experience excessive shedding of hair after Olaplex 3 treatment??

I thought it was a coincidence the 1st time, but it happened after the 2nd and 3rd tx.

I used it weekly x 3, and the hair loss after the 3rd treatment is noticeable.

I will not use it again (and only used about 2/3 of 1 bottle).

No hair scalp itch or redness, to suggest an allergic reaction. 

Re: Olaplex 3 and hair loss?

@CalicoCanuck I appreciate how you feel. If you are also looking for other testimonials of a similar nature, there are also multiple threads in different beauty communities on Reddit with negative reviews of Olaplex ranging from mild to severe. I will note however, that the most negative reviews were posted by throwaway accounts on Reddit. A throwaway post compromises the credibility of a poster for me, but that is only how I assess credibility and you may find those posts helpful. You can find them easily with Google.


Please understand that BIC is a very welcoming community and because of this, we have had problems in the past with fake reviews, spam, and non-disclosure. There is a difference between posting a negative review on a product page and in an online community. Any community has its own unique norms and customs and anyone's contributions will be received based on this context as well as how any individual member wishes to see it. A post to a community and the trustworthiness of someone's testimony is judged differently from community to community and no one brand new to a community can expect instant trust. Any negative review posted here by someone who has been a long-time, upstanding member (and there is at least one poster who fits that description in this thread), I'll trust because they've earned it.


Upon further thought, I also find it odd that no one on the BIC or Reddit threads who have suffered from the most extreme symptoms do not post about repairing the hair damage, nor do most seem to be seeking information about restoring hair loss. As WinglessOne has posted, I do not write this to make anyone feel like they cannot post a negative review of a product on BIC, esp if they have suffered from such extreme hair loss. But the lack of information sharing about repairing such extreme damage strikes me as bizarre.

Re: Olaplex 3 and hair loss?


@pocketvenus  I've wondered about this, too. Since BIC is open to the public—not a private online community—our posts come up in Google and other search engine results. I have to wonder how many individual people legitimately found this thread while looking for Olaplex issues vs. multiple accounts by the same person (or handful of people). 


And even in the former scenario, I wish those folks would stick around and participate in more BIC threads instead of post just one or two times in a thread and then disappear. I understand some people are shy about interacting with everyone, but I wish more of these folks would truly join our community instead of do these dine & dash posts. I hope I'm not upsetting folks in this thread who legitimately think Olaplex is ruining their hair—and I still urge them to see a dermatologist or their primary care doctor about that, because hair loss can be caused by many things—but hey guys, there's so much more to BIC and we don't want you to miss out! 

Re: Olaplex 3 and hair loss?

@WinglessOne @pocketvenus Hey, thanks for tagging us here! We've flagged this to our Community moderators who will take action if they notice suspicious activity on the BIC. 

Re: Olaplex 3 and hair loss?

Thank you @TeamBIC !

Re: Olaplex 3 and hair loss?

@WinglessOne Appreciate your reply and thank you for tagging TeamBIC <333 People should always feel okay to share negative experiences and I am jumping the gun here by speculating. Also, I totally believe there are negative Olaplex experiences out there because no matter how hyped a product is, there are going to be people who have meh to negative experiences with a beauty product!


Having said that, I'm not just skeptical because of the sheer number of dine and dashes here, but also because I looked up similar threads on reddit and I see a similar pattern. The throwaway accounts are the ones posting the most negative comments. While there are also people with real accounts posting negative reviews, none of them report that their hair has broken to the point where it's thinning at the scalp. I'd link to the threads if Sephora allowed me.

Re: Olaplex 3 and hair loss?

Hi! I’m a professional hairstylist, and I’ve been using olaplex no 1 and 2 for years now with no issues. However, I started using the shampoo, conditioner, leave in, and oil about a year ago. My hair has been falling out in giant clumps when I shampoo, or even brush my hair. But here’s the kicker- it comes out BY THE ROOT. It’s not breaking- it’s straight up falling out. Two of my clients who also have been using these products for a few months have had similar issues. I’m planning to discontinue using all but the no 1 ( the stuff your hairdresser puts into your lightener or color to protect your hair) and no 2 (also a pro only product) but that’s it- no more of the rest of it. I have suuuuuper thick hair normally, but now it’s thin and whispy and sad. I haven’t even been able to color or process my hair because of this constant hair loss. 

Re: Olaplex 3 and hair loss?

Same here! I’m a stylist and have been using and carrying Olaplex for at home use for a year and a half. At first i loved it. In the past few months I’ve had a tremendous amount of hair loss. The texture of my hair has completely changed. It feels like cotton candy. All of the underneath of my hair broke off by the scalp and is now like 3 inches long. I FINALLY realized it’s the Olaplex. As soon as i quit using it my hair felt better and i had less shedding. A long time client of mine has had the same issues. Nothing i use on her has changed during the coloring process. She has been using Olaplex for a year now. I did her hair yesterday and told her to throw the Olaplex away and got us both Joico hydrasplash to get our hair back in shape. I would’ve never realized the issue had i not found this group. Now it all makes sense. Bye Olaplex!! Thank you all for sharing your stories. 

Re: Olaplex 3 and hair loss?

I started a Facebook group called “Olaplex Hair Loss.” Please join so we can share our testimonies and possible solutions. I have had excessive shedding since my hairstylist used it on me one month ago. I went to the derm and he said I have TE. This was all brought on by Olaplex. The second I touched my hair after the cut, I noticed the density of my hair changed drastically and have had continued fallout since. I have lost many hours of sleep over this and am extremely anxious. Together, with each other’s support, I believe we will find hope. 

Re: Olaplex 3 and hair loss?

Did you hair ever recover?! Reading all these it sounds like my experience 😢 I’ve always had thick healthy hair and now my scalp is super sensitive and it’s thinning and the texture feels like straw ! Want to know how to repair it 😢😢

Re: Olaplex 3 and hair loss?

I was extremely happy to find this thread, as I was beginning to think I was crazy. I have used Olaplex No. 0 & 3 on my hair 3 or 4 times. I heard wonderful things about it & my hair was feeling a bit dry after I left color on it for longer than normal (I have my cosmetology license & I use Redken dye). I now have breakage like I never have had in my life. At one time (decades ago) I used to bleach my hair, then a few months later, dye it black...repeat. My hair never broke off like this in my life. I've got bits of hair that are only a few inches long where breakage has happened. Is there anything I can do to make my hair look better or does it just have to grow out at this point?

Re: Olaplex 3 and hair loss?

I’m sooooo grateful I joined this community!! I just started using olaplex and was sooo happy about the texture of the shampoo however now that I’ve heard about all this hair thinning and loss I’m kinda panicking ... I’m gonna return these products!!! I am SOOOO grateful to all of you for sharing your experiences !! THANK YOU SOOO MUCH!! Y’all have saved my hair!!! I thought I noticed something and blamed it on paranoia... 🙊 

Olaplex Mini No. 4 Bond Maintenance™ Shampoo 3.3 oz/ 100 mL Olaplex Olaplex Hair Perfector No. 3 3.3 oz/ 100 mL 

Re: Olaplex 3 and hair loss?



 Olapex has ruined my hair. Besides the fact it’s dry and totally unmanageable, I am also loosing it every day! The pictures are taken days apart. 
I am hoping to find someone to advice me how to fix this. 

Re: Olaplex 3 and hair loss?

Just fyi, this is a totally normal about of shed to lose in one shampoo, particularly if you have long hair, wear ponytails, or dont shampoo every day. We lose at least 100 hairs per day, and during shedding periods even up to 300 a day is normal. If you're losing an amount of hair you believe to be concerning or abnormal, your first line of business should be setting up some tests with your doctor. Short of products that clog follicles which are few and far between and allergic reactions, its VERY difficult for a topical product to cause hair loss - especially one that is rinsed off and not applied to the scalp. 

Re: Olaplex 3 and hair loss?

It's actually VERY EASY for a topical product to cause hair loss.... even if it is rinsed off and not applied to the scalp. If applied to the hair and not the can cause hair breakage and damage to the area of the hair it was applied to, therefore resulting in hair loss. 


If you still insist on a topical product not causing hair loss..why don't you experiment on yourself (if you have hair) and put bleach on your hair, not your scalp (leave on your hair for an hr)...and then tell me if you have hair loss. 

Re: Olaplex 3 and hair loss?

I too have been losing hair and just read all the reviews on the Olaplex.  I had my hair lightened this past June and it was fine until I was pretty far into using the Olaplex 3,4,&5 (like on my second round).  For the past 2 months I've had a ton of hair loss and breakage and my hair is super dry and frizzy all of a sudden.  It also feels like straw when I let it air dry.  I haven't put bleach in my hair since June and I have even been to the salon for a treatment back in September when it was really bad.  Now I don't know what to do.  Hopefully someone has some advice for us. 

Re: Olaplex 3 and hair loss?

I purchased the  No 3, 4, 5, 6, and 7. The treatment plus shampoo/conditioner and the bond smoother with oil.


At first, all was well. My hair seemed thicker and stronger. I got the shampoo/conditioner for my 15yo daughter. She, too, initially liked it.


Fast forward to about 5 weeks of using the products as directed: I began to lose massive amounts of hair. I didn’t attribute it to Olaplex but thought maybe it was the season change or hormones (?). However, my daughter said she was also losing tons of hair and when she showed me how much in one time of washing her hair, I immediately googled “Olaplex and hair loss.” 

This stuff may work well for some people but we both have fine hair and it has really damaged it to the point where I’m not sure what to do. 

What a colossal waste of money. And now we both have dry, straw-like thin hair which is the opposite of what these products are supposed to do.

Olaplex No. 6 Bond Smoother Reparative Styling Crème 3.3 oz/ 100 mL 


Olaplex No. 7 Bonding Oil 1 oz/ 30 mL 


Olaplex No. 5 Bond Maintenance™ Conditioner 8.5 oz/ 250 mL 


Olaplex No. 4 Bond Maintenance™ Shampoo 8.5 oz/ 250 mL 

Olaplex Olaplex Hair Perfector No. 3 3.3 oz/ 100 mL 




Re: Olaplex 3 and hair loss?

Olaplex has great products and I’ve used them since they launched! Perhaps try a moisturizing mask or conditioner. I use Malibu C Rehydr8 every 3rd time I wash my hair to keep my hair moisturized and healthy. 😊

Re: Olaplex 3 and hair loss?

 As an avid user of Olaplex products and a Trichologist (Hair Care Specialist), I can tell you that the hair loss you are seeing is a Seasonal Shedding and nothing to do with Olaplex or any other product. We shed twice a year in the Spring and then again in the Fall and we are all in that shedding period right now.
Normally we shed 100 hair per day, but let's say you only shampoo 2 times a week, then you should be shedding over 300 hairs right now.

Hair loss in October and November may have been a purely seasonal phenomenon for many women, the results of which are barely visible. However, some women may have found themselves losing much more every day than the 100 one would generally expect.

Although seasonal shedding may be noticeable to you, the entire process is perfectly normal and no cause for concern.  Seasonal hair loss is common amongst all mammals, including humans, although it is not restricted to Autumn. Women may also experience slightly higher levels of hair loss during the Spring, although the autumnal loss will be more noticeable.
 Now do not fret since what kicks out an old longer hair is a new hair pushing it out, it wants to come in and show off!
Between CoVid19 stress loss and seasonal shedding what is going on is perfectly normal.
 Olaplex with its Bond Multiplier technology will help the hair keep strong and allow the new hairs to grow and be protected.
 - Mags Kavanaugh

Re: Olaplex 3 and hair loss?

I googled this topic and so glad I did!  I just started using the at home treatment based on youtube video suggestions.  i never saw my hair shed like it did with the No.3 treatment!  I also used the No.4 and 5.  My hair came out in clumps!  My husband finally said "do you think its the new stuff your using?" .  I am not sure about other folks but my Type 4 natural hair cannot handle Olaplex!  

Re: Olaplex 3 and hair loss?

How's your hair doing now? Did clumps come out only after use, or is it still shedding?

Re: Olaplex 3 and hair loss?

This started to do it to me last week when I purchased No 0 and the holiday set of 3,4,5,6. I did 0 &3 as directed but left it on and covered for 4 hours. As long as it's still wet, it's still working. The next day my hair was sad, running g a comb or brush through it was horrifying, I had little pieces of hair all across my chest and shoulders. Okay, don't panic!  (Yeah right!) Okay, I knew that olaplex is not a conditioner in that it doesn't add moisture and doesn't address protein needs. So protein and moisture was needed, stat! It took 2 days of protein and moisture and the breakage stopped.



I blame olaplex for not being very good marketers. They should tell people louder and more often than they do that it's not a fix all, and that protein, moisture, maybe both will be necessary to add back to the hair. They rely on happy customers and stylists to do all the marketing for them. It doesn't help that they named #3 conditioner when it is not. It is, as it helps the condition of the hair, but they must know most people will assume it's like a deep conditioner as in shampoo/conditioner.


When hair is exposed to too much protein, which it's in almost all hair products, seriously, try to find something at the drug store without hydrolyzed such and such in it. It's near impossible! When the balance between protein and moisture is perfect, our hair is enviable, but when it's not, it's really not! Over proteined hair is seriously needing moisture and will snap, & over moisturized hair will be mushy when wet, limp, similar to the feeling of over bleached hair that feels like overcooked pasta.


I'm hoping that maybe if someone is having a current issue or future one, they may see this and be able to correct it before too much snaps. It really sucks thinking you're doing something great that works for so many, and end up screwing yourself up worse! It's even nastier when that thing is outrageously expensive to boot! "Great, I paid a lot to screw myself over, thanks!"  I would be in the same boat if I didn't lurk on the haircrazy message board where a member is always talking about this, even has it in her signature on every post.


I used a diy protein mask of plain greek yogurt, manuka honey (raw honey works too) shea butter and raw egg.

Then straight whipped shea butter for moisture after, I melted it in my hand like I would cold coconut oil so it's easier to get all through your hair. That stuff is amazing!


For those of you that the damage is done, look up fermented rice water & look at the hair of the Asian women of this specific village that made the rice water famous, they should come up when you search it. They use the rice water and they don't cut their hair, like ever! Their hair is so long, shiny, thick, healthy, and even the little old ladies still have their natural jet black hair! I'm sure their whole food diet plays a good part, but I've heard so many awesome things from people who try it with less than ideal diets! & it's as simple to make as soaking rice in water for a few hours, boom, there's your rice water & you can still cook the rice even! LOL


I'm so sorry you all are dealing with this! I know how long it takes to grow your hair and how proud of it we can be & how much of a hit our self esteem can take when something like this happens. I've always done my hair myself, so I've botched it many times in 25 years, so I always tried to tell myself it'll grow back, I can't do anything permanent. Plus, I could pay someone & they could still mess it up, at least I did it to myself. Now at this age I'm at, I am unwilling to take the risks I once did. When I was 20, 3 years to regrow my hair was no biggie! Now? Will I make it another 3 years? Ok, that's dramatic, I'm not that old, but aging is a bit of a sore spot for me. Combine it with 2020's bad juju, and it may not be so dramatic afterall.


Be well, ladies!

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