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Olaplex 3 and hair loss?

Has anyone experience excessive shedding of hair after Olaplex 3 treatment??

I thought it was a coincidence the 1st time, but it happened after the 2nd and 3rd tx.

I used it weekly x 3, and the hair loss after the 3rd treatment is noticeable.

I will not use it again (and only used about 2/3 of 1 bottle).

No hair scalp itch or redness, to suggest an allergic reaction. 

Re: Olaplex 3 and hair loss?

@WehoRez, seriously? You're criticizing a typo? wow.

Re: Olaplex 3 and hair loss?

Its not a typo, its repeatedly mis-naming the product. And yes, it really annoying to read.

Re: Olaplex 3 and hair loss?

@Sweetestkitten  I think @pocketvenus 's reason for posting is obvious: some of us BIC members are simply questioning whether or not some posters in this thread are genuinely seeking help vs. posting falsely negative info, which has happened before. 🤷‍♀️ Heck, sometimes one-off accounts are created to post falsely positive info about certain products/brands, both here in BIC and on Sephora product pages. (If you're curious, there was FTC involvement in 2019 regarding a certain well-known skincare brand whose employees created fake Sephora accounts to write falsely positively reviews of said brand's products and negative/neutral reviews of competitors' products.) In fact, some of us questioned several new one-off BIC accounts last year that did nothing but praise Olaplex. 🤣 


I'm not sure why you assume a community member's "hey, are these BIC accounts genuine or fake" question means the community member has zero compassion for women experiencing hair loss. Since you only mentioned women and assumed every poster in this thread is a woman: imagine if I accused you have having zero compassion for men and nonbinary folks who might also be experiencing major hair loss and might even have posted in this thread. That'd be kinda silly of me, right? (I mean, I think it'd be silly.) Just because a community member questions a trend in this thread, doesn't mean they don't feel for anyone who's genuinely experiencing problems. They're just trying to ensure there's no "flood of shill/fake accounts" business happening because, again, it's happened here before. 


And for the record: no, I don't work for Olaplex, and I doubt pocketvenus does either. I've never worked in the haircare industry at all. 

Re: Olaplex 3 and hair loss?

sorry, but what the heck is a "BIC: account?

Re: Olaplex 3 and hair loss?

Hi @Tamu22 ! FYI, when replying to folks here on BIC, be sure to tag them so they'll get notification of your reply. 


BIC = Beauty Insider Community. This is Sephora's online community. Visit the Community homepage ( and check out the "Getting Started" righthand column for lots of helpful threads about BIC: community guidelines, FAQ, the new members thread (where new folks introduce themselves), etc. 

Re: Olaplex 3 and hair loss?

@WinglessOne Thank you kindly for weighing in!


Anyone who takes a look at my hair now, which hasn't been cut professionally since the lockdown in March and is now kind of funny looking thanks to my at-home self-cut, will know it's obvious I have zero ties with the haircare industry 🤣

Re: Olaplex 3 and hair loss?

@pocketvenus 🤣🤣🤣 I'm right there with you, having trimmed all my ends—which I'm usually kinda good at, except for the back of my head, and I should know better than to cut any of that hair myself but, well, here we are. 🤦‍♀️ 


And really, if we did work for Olaplex, I'm sure one or both of us would've posted a comprehensive How To Correctly Use Olaplex No. 3 guide in this thread by now, plus info about using various Olaplex products together and various other topics. I'm kinda surprised (and disappointed) @Olaplex hasn't jumped into any of these threads themselves, since they do have a valid BIC brand account. I think I've said this before in one of these threads but: I wish Olaplex would work with TeamBIC on a how-to thread/session, with a chance for folks to ask questions. I'm sure they'd rather not deal with a barrage of hair damage accusations, and maybe their legal team has advised them against doing that kind of interaction with online communities. But gosh, it'd sure be helpful. 

Re: Olaplex 3 and hair loss?

Hey, full-disclosure, I'm not a community member. Just came across this board on a desperate search for answers. I used Olaplex #3 for the first time tonight, followed directions, ignored the few negative reviews. People leave this in overnight, how could one hour not be safe? I thought anyone who had breakage obviously had damaged hair to begin with. So I rinse it out to shampoo and clumps of my hair fall out. And then more clumps. It felt never-ending. It was the scene from The Craft. I'm typing this with wet hair at the moment that I'm too scared to touch. I don't understand how this happened so I can't even begin to know how to fix it. That's why I came here. Will this shedding last even though I only used the product once? Or was it a one-time bad reaction? This isn't a grand conspiracy to take down the Olaplex empire. I'm a nobody with shedding hair who needs some advice.

Re: Olaplex 3 and hair loss?

I'm sorry you are having issues. So many people are having issues with stress right now, which can have an effect on the hair. Hormones, medications and illness can too. No product can cause hair to fall out from the scalp. Please contact a doctor to find the cause.

Re: Olaplex 3 and hair loss?

@pocketvenus I am really disappointed that you feel this way. This thread is the only thing that has been able to answer why I very suddenly lost a TON of hair. I can’t even begin to explain the sheer relief I felt at reading other BIC members’ testimonials that so closely matched my own experience. I’ve bought stuff from Sephora before but have never tried to leave reviews/posts until THIS thread because people should know about the possible negative side effects of this product. Maybe it only affects certain hair, blood, skin types or certain genetic markers? But everything these members are talking about has happened to me too. There is something funky with this product. 

Re: Olaplex 3 and hair loss?

@CalicoCanuck I appreciate how you feel. If you are also looking for other testimonials of a similar nature, there are also multiple threads in different beauty communities on Reddit with negative reviews of Olaplex ranging from mild to severe. I will note however, that the most negative reviews were posted by throwaway accounts on Reddit. A throwaway post compromises the credibility of a poster for me, but that is only how I assess credibility and you may find those posts helpful. You can find them easily with Google.


Please understand that BIC is a very welcoming community and because of this, we have had problems in the past with fake reviews, spam, and non-disclosure. There is a difference between posting a negative review on a product page and in an online community. Any community has its own unique norms and customs and anyone's contributions will be received based on this context as well as how any individual member wishes to see it. A post to a community and the trustworthiness of someone's testimony is judged differently from community to community and no one brand new to a community can expect instant trust. Any negative review posted here by someone who has been a long-time, upstanding member (and there is at least one poster who fits that description in this thread), I'll trust because they've earned it.


Upon further thought, I also find it odd that no one on the BIC or Reddit threads who have suffered from the most extreme symptoms do not post about repairing the hair damage, nor do most seem to be seeking information about restoring hair loss. As WinglessOne has posted, I do not write this to make anyone feel like they cannot post a negative review of a product on BIC, esp if they have suffered from such extreme hair loss. But the lack of information sharing about repairing such extreme damage strikes me as bizarre.

Re: Olaplex 3 and hair loss?


@pocketvenus  I've wondered about this, too. Since BIC is open to the public—not a private online community—our posts come up in Google and other search engine results. I have to wonder how many individual people legitimately found this thread while looking for Olaplex issues vs. multiple accounts by the same person (or handful of people). 


And even in the former scenario, I wish those folks would stick around and participate in more BIC threads instead of post just one or two times in a thread and then disappear. I understand some people are shy about interacting with everyone, but I wish more of these folks would truly join our community instead of do these dine & dash posts. I hope I'm not upsetting folks in this thread who legitimately think Olaplex is ruining their hair—and I still urge them to see a dermatologist or their primary care doctor about that, because hair loss can be caused by many things—but hey guys, there's so much more to BIC and we don't want you to miss out! 

Re: Olaplex 3 and hair loss?

@WinglessOne @pocketvenus Hey, thanks for tagging us here! We've flagged this to our Community moderators who will take action if they notice suspicious activity on the BIC. 

Re: Olaplex 3 and hair loss?

Thank you @TeamBIC !

Re: Olaplex 3 and hair loss?

@WinglessOne Appreciate your reply and thank you for tagging TeamBIC <333 People should always feel okay to share negative experiences and I am jumping the gun here by speculating. Also, I totally believe there are negative Olaplex experiences out there because no matter how hyped a product is, there are going to be people who have meh to negative experiences with a beauty product!


Having said that, I'm not just skeptical because of the sheer number of dine and dashes here, but also because I looked up similar threads on reddit and I see a similar pattern. The throwaway accounts are the ones posting the most negative comments. While there are also people with real accounts posting negative reviews, none of them report that their hair has broken to the point where it's thinning at the scalp. I'd link to the threads if Sephora allowed me.

Re: Olaplex 3 and hair loss?

Hi! I’m a professional hairstylist, and I’ve been using olaplex no 1 and 2 for years now with no issues. However, I started using the shampoo, conditioner, leave in, and oil about a year ago. My hair has been falling out in giant clumps when I shampoo, or even brush my hair. But here’s the kicker- it comes out BY THE ROOT. It’s not breaking- it’s straight up falling out. Two of my clients who also have been using these products for a few months have had similar issues. I’m planning to discontinue using all but the no 1 ( the stuff your hairdresser puts into your lightener or color to protect your hair) and no 2 (also a pro only product) but that’s it- no more of the rest of it. I have suuuuuper thick hair normally, but now it’s thin and whispy and sad. I haven’t even been able to color or process my hair because of this constant hair loss. 

Re: Olaplex 3 and hair loss?

I was extremely happy to find this thread, as I was beginning to think I was crazy. I have used Olaplex No. 0 & 3 on my hair 3 or 4 times. I heard wonderful things about it & my hair was feeling a bit dry after I left color on it for longer than normal (I have my cosmetology license & I use Redken dye). I now have breakage like I never have had in my life. At one time (decades ago) I used to bleach my hair, then a few months later, dye it black...repeat. My hair never broke off like this in my life. I've got bits of hair that are only a few inches long where breakage has happened. Is there anything I can do to make my hair look better or does it just have to grow out at this point?

Re: Olaplex 3 and hair loss?

I’m sooooo grateful I joined this community!! I just started using olaplex and was sooo happy about the texture of the shampoo however now that I’ve heard about all this hair thinning and loss I’m kinda panicking ... I’m gonna return these products!!! I am SOOOO grateful to all of you for sharing your experiences !! THANK YOU SOOO MUCH!! Y’all have saved my hair!!! I thought I noticed something and blamed it on paranoia... 🙊 

Olaplex No. 4 Bond Maintenance™ Shampoo Mini 3.3 oz/ 100 mL Olaplex Olaplex Hair Perfector No. 3 

Re: Olaplex 3 and hair loss?



 Olapex has ruined my hair. Besides the fact it’s dry and totally unmanageable, I am also loosing it every day! The pictures are taken days apart. 
I am hoping to find someone to advice me how to fix this. 

Re: Olaplex 3 and hair loss?

Just fyi, this is a totally normal about of shed to lose in one shampoo, particularly if you have long hair, wear ponytails, or dont shampoo every day. We lose at least 100 hairs per day, and during shedding periods even up to 300 a day is normal. If you're losing an amount of hair you believe to be concerning or abnormal, your first line of business should be setting up some tests with your doctor. Short of products that clog follicles which are few and far between and allergic reactions, its VERY difficult for a topical product to cause hair loss - especially one that is rinsed off and not applied to the scalp. 

Re: Olaplex 3 and hair loss?

I too have been losing hair and just read all the reviews on the Olaplex.  I had my hair lightened this past June and it was fine until I was pretty far into using the Olaplex 3,4,&5 (like on my second round).  For the past 2 months I've had a ton of hair loss and breakage and my hair is super dry and frizzy all of a sudden.  It also feels like straw when I let it air dry.  I haven't put bleach in my hair since June and I have even been to the salon for a treatment back in September when it was really bad.  Now I don't know what to do.  Hopefully someone has some advice for us. 

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