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New Reply in Trending Now
11m ago
Beauty Insider Community Feedback
Hello beautiful Beauty Insider Community members! Welcome to your new Community. It’s an exciting day! We’re starting this thread for you guys to report any issues and weird things that you are seeing or ask any questions. We have a number of issues logged that we are already working on a fix for, s...
Re: Beauty Insider Community Feedback
KatieBT ADMIN INSIDER
11m ago
Reply: Hi BIC,   We recently made a change which was meant to fix our ranking system and have some users' readjusted to get proper credit ...read more
Hi BIC,   We recently made a change which was meant to fix our ranking system and have some users' readjusted to get proper credit. Unfortunately, this has caused some users' ranks to go down and many have reported seeing notifications of their ranks going both up and down, which was never intended.   We reported this immediately and are working fast to get this solved but, in the meantime, please disregard these notifications. Thank you to those of you who reported this issue to us!   -Katie & Team BIC
New Reply in Trending Now
Beauty Insider Community Feedback
KatieBT ADMIN ROUGE
07-12-2017
Re: Beauty Insider Community Feedback
KatieBT ADMIN ROUGE
11m ago
Reply: Hi BIC,   We recently made a change which was meant to fix our ranking system and have some users' readjusted to get proper credit ...read more
Hi BIC,   We recently made a change which was meant to fix our ranking system and have some users' readjusted to get proper credit. Unfortunately, this has caused some users' ranks to go down and many have reported seeing notifications of their ranks going both up and down, which was never intended.   We reported this immediately and are working fast to get this solved but, in the meantime, please disregard these notifications. Thank you to those of you who reported this issue to us!   -Katie & Team BIC
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New Reply in Insiders
Festival
DawnS35 ROOKIE I VIB
2 hours ago
Re: Festival
flamingolegs ROOKIE I INSIDER
29m ago
Reply: There's no answer to this without knowing more about you. Keep in mind that most festivals only allow a small clear bag for essent ...read more
There's no answer to this without knowing more about you. Keep in mind that most festivals only allow a small clear bag for essentials. For me that would be my credit card, license, and some cash; lip balm with an SPF; small tube of sunblock; a small Ziplock with some baby wipes; breath mints; a packet of Advil, another of Immodium; a small Japanese style fan; my phone and a fully charged battery pack to recharge the phone with; a couple of BandAids.  That's about it.  
New Reply in PLAY! by SEPHORA
JUNE SNEAK PEEK!
SephoraPLAY BEAUTY ADVISOR INSIDER
3 weeks ago
Re: RE: JUNE SNEAK PEEK!
Reply: The same keeps happening to me.  In the app, it shows my current box, which is usually incorrect. On the other hand, the Sephora w ...read more
The same keeps happening to me.  In the app, it shows my current box, which is usually incorrect. On the other hand, the Sephora website did show my correct precuts.  Maybe something with the app that needs to be updated??
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New Reply in PLAY! by SEPHORA
Subscription cancellation
samjochappy ROOKIE I ROUGE
an hour ago
Re: Subscription cancellation
PenelopeBT MOD INSIDER
an hour ago
Reply: Hi @samjochappy, I will send you a private message to provide further assistance.   Stay Gorgeous, Penelope ...read more
Hi @samjochappy, I will send you a private message to provide further assistance.   Stay Gorgeous, Penelope
New Reply in Trending Now
Weekly Wow June 2019
amylynnez ROOKIE I VIB
yesterday
Re: Weekly Wow June 2019
PenelopeBT MOD INSIDER
an hour ago
Reply: Hi @amylynnez, There is no Weekly Wow this week. Please stay tuned for an update on Weekly Wow offers shortly. In the meantime, y ...read more
Hi @amylynnez, There is no Weekly Wow this week. Please stay tuned for an update on Weekly Wow offers shortly. In the meantime, you can view our current promotions on our Beauty Offers page: https://www.sephora.com/beauty/beauty-offers   Stay Gorgeous, Penelope
New Reply in PLAY! by SEPHORA
Items Received not what email showed for 4th month in a row
malissa99 ROOKIE I INSIDER
yesterday
Re: Items Received not what email showed for 4th month in a row
PenelopeBT MOD INSIDER
an hour ago
Reply: Hi @Abrouss, Please sign into your Sephora.com to account to view the products you received in your June box. Feel free to send m ...read more
Hi @Abrouss, Please sign into your Sephora.com to account to view the products you received in your June box. Feel free to send me a private message if you need further assistance.   Stay Gorgeous, Penelope
New Reply in PLAY! by SEPHORA
So what am I getting??
crysie1499 ROOKIE I VIB
yesterday
I received the 1st one, wish I could trade you. I would o...
Jennifer1475 ROOKIE I INSIDER
2 hours ago
Reply: I received the 1st one, wish I could trade you. I would of liked the 2nd one.
I received the 1st one, wish I could trade you. I would of liked the 2nd one.
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New Reply in PLAY! by SEPHORA
Yay! Makeup!
bookwyrmm ROOKIE III VIB
Tuesday
RE: Yay! Makeup!
sbjlouky ROOKIE I VIB
2 hours ago
Reply: I was really hoping for the highlighter and didn’t get it
I was really hoping for the highlighter and didn’t get it
New Post in PLAY! by SEPHORA
The Play! Boxes..
sbjlouky ROOKIE I VIB
2 hours ago
I was told on Sephora Instagram to say how I felt about boxes here. So first off why do I keep getting mascaras? Out of the three ...read more
I was told on Sephora Instagram to say how I felt about boxes here. So first off why do I keep getting mascaras? Out of the three boxes I’ve gotten since I resubcribed three mascaras. And I keep receiving the milk kush one. I get that it’s just 10 dollars but really. And out of the six items three were moisturizers. I do have normal/dry skin but not that dry. And lastly that briogeo hair stuff is not for kinky/curly hair. The devacurl would’ve been a better option. I also would have loved the highlighter! I can’t have enough highlighters. The profile and purchase history should go into consideration when curating these boxes, I know I personally would be happier! Unless it’s a leave in spray please don’t send me hair products.
New Reply in Insiders
Sephora Rewards Bazaar Previews and Discussions
lachaton ROOKIE III ROUGE
01-04-2018
RE: Sephora Rewards Bazaar Previews and Discussions
sydtomato ROOKIE I INSIDER
2 hours ago
Reply: if it was a sample it would be 100 pts, there other full size products have been 509-750 pts so I’m sure this one is too @housenic ...read more
if it was a sample it would be 100 pts, there other full size products have been 509-750 pts so I’m sure this one is too @housenick
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New Reply in PLAY! by SEPHORA
Wrong items
Wrong items
Marrrryyyyy RISING STAR I ROUGE
3 hours ago
Reply: i got the same exact box which didn't match my spoiler. i am super frustrate with play. i wanted the foundcealer and julep lip top ...read more
i got the same exact box which didn't match my spoiler. i am super frustrate with play. i wanted the foundcealer and julep lip topper and everything else in that box. im so irritated. ive been with play for over a year now. this sucks. @kevinbt @colllovesmakeup
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New Reply in PLAY! by SEPHORA
Really frustrating
Skyrackcity ROOKIE I INSIDER
yesterday
@Jazziyfizzle lately in my boxes, yes. I have moisturizer...
Marrrryyyyy RISING STAR I ROUGE
7 hours ago
Reply: @Jazziyfizzle lately in my boxes, yes. I have moisturizers coming out of my butt haha sooo many ...read more
@Jazziyfizzle lately in my boxes, yes. I have moisturizers coming out of my butt haha sooo many
New Reply in Trending Now
2019 Spring-Summer Found in the Wild Thread!!!
veronika23 BOSS III ROUGE
01-01-2019
Re: 2019 Spring-Summer Found in the Wild Thread!!!
makeitup305 ROOKIE II INSIDER
11 hours ago
Reply: Random releases: CLINIQUE - Even Better Refresh™ Hydrating and Repairing FoundationGIORGIO ARMANI BEAUTY - Armani Prima Color Cont ...read more
Random releases: CLINIQUE - Even Better Refresh™ Hydrating and Repairing FoundationGIORGIO ARMANI BEAUTY - Armani Prima Color Control Glow MoisturizerTOUCH IN SOL - Pretty Filter Mattish Liquid EyeshadowWANDER BEAUTY - Trip For Two Blush and Bronzer Duo
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New Post in PLAY! by SEPHORA
HATEEE JUNE'S BOXXXX :(
Marrrryyyyy RISING STAR I ROUGE
11 hours ago
Soooo sick of the repeats!!! I have probably 10000 Belief creams and that sephora eyeliner. I am super bummed that my $10 was spen ...read more
Soooo sick of the repeats!!! I have probably 10000 Belief creams and that sephora eyeliner. I am super bummed that my $10 was spent on these awful samples. grrrrr. #NOMOREBELIEF
New Post in Trending Now
Love will always win! 🌈
MissyLuvsMakeUp ROOKIE I ROUGE
yesterday
New Post in Trending Now
Love is love 🌈 Happy Pride month!
MissyLuvsMakeUp ROOKIE I ROUGE
yesterday
New Post in PLAY! by SEPHORA
love my box but
Bpeaches ROOKIE I INSIDER
yesterday
the foundation does not match my skin at all. i have extremely pale skin this is way to dark for me.
the foundation does not match my skin at all. i have extremely pale skin this is way to dark for me.
New Reply in Trending Now
Summer 2019 favorites
julianak ROOKIE I VIB
yesterday
Re: Summer 2019 favorites
SportyGirly125 BOSS III INSIDER
yesterday
Reply: @julianak here’s some that I loveSUPERGOOP! - Unseen Sunscreen Broad Spectrum SPF 40MAC Skin Refined Zone and MAC Blot PowderMorph ...read more
@julianak here’s some that I loveSUPERGOOP! - Unseen Sunscreen Broad Spectrum SPF 40MAC Skin Refined Zone and MAC Blot PowderMorphe setting spray Frizz Ease Extra Strength serum 
New Reply in PLAY! by SEPHORA
first box..I signed up to received samples? Not what I expected, definitely not worth $10
mimisunshine ROOKIE I ROUGE
yesterday
first box..I signed up to received samples? Not what I expected, definitely not worth $10
peachybustos ROOKIE II INSIDER
yesterday
Reply: They state the items are sample sizes in Sephora Play
They state the items are sample sizes in Sephora Play
New Reply in Trending Now
We’re going Bananas for this brand new Briogeo!
BrendaBT ADMIN ROUGE
a week ago
Re: We’re going Bananas for this brand new Briogeo!
CookieGirl1 ROOKIE I INSIDER
yesterday
Reply: Fun pics, @BrendaBT!  I LOVE the smell of banana and this sounds like such a nice set. ...read more
Fun pics, @BrendaBT!  I LOVE the smell of banana and this sounds like such a nice set.
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New Reply in Insiders
FREE BIRTHDAY GIFT
queenmika27 ROOKIE I INSIDER
yesterday
Re: FREE BIRTHDAY GIFT
LaurieBT BEAUTY ADVISOR INSIDER
yesterday
Reply: Hi @queenmika27 ,   The gift can be redeemed during your entire birthday month, or within 2 weeks of your birthday. If that time f ...read more
Hi @queenmika27 ,   The gift can be redeemed during your entire birthday month, or within 2 weeks of your birthday. If that time frame has passed, I suggest contacting your local Sephora store directly for assistance. Thank you!   Warm regards, Laurie
New Reply in PLAY! by SEPHORA
Yes! Exciting box
GER02005 ROOKIE I INSIDER
yesterday
Re: Yes! Exciting box
RebeccaBT MOD INSIDER
yesterday
Reply: Hi @GER02005,   I am so so happy to hear that you are loving your box this month! You received some great items Best, Rebecc ...read more
Hi @GER02005,   I am so so happy to hear that you are loving your box this month! You received some great items Best, Rebecca