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Post in PLAY! by SEPHORA
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MARCH SNEAK PEEK!

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Heya PLAYers,

 

Festival season is upon us, and your March PLAY! box is here for it! This month’s theme is Festival Beauty.

 

Want to know specifics?

 

Your box will have either IGK Mistress Hydrating Hair Balm, Briogeo Blossom & Bloom Ginseng + Biotin Volumizing Spray, or Verb Ghost Oil. Excited to get your festival hair on? We thought so.

 

xoxo,

Team PLAY!

Re: MARCH SNEAK PEEK!

ME TOO

Re: MARCH SNEAK PEEK!

 I did contact Sephora for replacement as soon as it popped out of the container and ALL OVER MY RUG.  There's solace in the fact that I was not alone in my experience. There's concern as it was Sephora's own line that fell apart on us all. I only saw we were all in the same boat TODAY.  Quality control had one job.......

Re: MARCH SNEAK PEEK!

Did they send a replacement? 

Re: MARCH SNEAK PEEK!

But what about the broken lipstick last month? We shouldn't have to request something like this.... when everyone is posting the same thing.... everyone... replacements /credits should be done automatically. And RED! Seriously! That's a hard enough color for people to pick in person! 

Re: MARCH SNEAK PEEK!

Spoiler
 

At least you got your lipsticks...i did not receive either one of mine...disappointing. Left out of my box altogether. Called to let them know..no replacements...100 beauty points...ehh. I belonged to Birchbox before doing play and stopped it because of all the duplicates..

Re: MARCH SNEAK PEEK!

At least you got your lipsticks...i did not receive either one of mine...disappointing. Left out of my box altogether. Called to let them know..no replacements...100 beauty points...ehh. I belonged to Birchbox before doing play and stopped it because of all the duplicates..

Re: MARCH SNEAK PEEK!

And I thought it was just me! Actually I haven't opened any of my things last month because I was away on a business trip, but the NARS lipstick from my January box was broken out of the box.

Anonymous Insider

Re: MARCH SNEAK PEEK!

one of my lipsticks from last month was broken as well. Also the perfume was empty. how do report it to get a replacement.Just joined in January so unsure.


Re: MARCH SNEAK PEEK!

 agreed FB_IMG_1519325740422.jpg

 

Re: MARCH SNEAK PEEK!

That’s exactly what mine was like!! When I open it, it dropped and smeared all over my floors🤬

Re: MARCH SNEAK PEEK!

 


Mine was like that too. A little pissed about that😡

Re: MARCH SNEAK PEEK!

Same for me!

Re: MARCH SNEAK PEEK!

Same thing here.  Such a bummer. 

Anonymous Insider

Re: MARCH SNEAK PEEK!

Mine did the same thing 

Re: MARCH SNEAK PEEK!

Same thing happened to my lipstick....


@Anonymouswrote:

Mine did the same thing 


 

Anonymous Insider

Re: MARCH SNEAK PEEK!

My lipstick was not only broken but both my lipsticks were the same color.  February was my 1st box so I didn't judge much but after reading all these reviews that basically have the same complaint,  nothing but reds & lots of hair products I have to say my future with Sephora Play may be very short.  

Re: MARCH SNEAK PEEK!

It sounds like most PLAY subscribers had broken lipsticks from their last box. Mine was as well. Is Sephora doing anything to rectify that problem?

Anonymous Insider

Re: MARCH SNEAK PEEK!

My lipstick was broken & all over the place in my bag. Real upset

Re: MARCH SNEAK PEEK!

Mine was too 😞 for all over everything .

Re: MARCH SNEAK PEEK!

This is my first box and I hope to NOT get a bunch of hair care! This may be my last! Not a good month to start it looks like. 

Re: MARCH SNEAK PEEK!

Not a huge fan of receiving hair care stuff in any beauty box.  Same with Sephora-branded products 😞  Hoping April's box is better...

7 Replies