
Services
From makeovers to personalized skincare consultations
From makeovers to personalized skincare consultations
Get inspired, play with products & learn new skills
Exciting launches, parties & more
Explore what's hot in your store
Ask questions, join challenges, and get recommendations from people like you
Discover topics tailored to your beauty interests
Add your photos and get inspired by fellow beauty lovers
View activity, savings and benefits
Redeem items, samples and more
View and track online orders
Reorder it from in-store and online purchases
View saved products
Recommendations from your store visits
Manage your services, classes and events
Complete your beauty traits for personalized recommendations
Payments, contact info, addresses and password
View activity, savings and benefits
Redeem items, samples and more
View and track online orders
Reorder it from in-store and online purchases
View saved products
Recommendations from your store visits
Manage your services, classes and events
Complete your beauty traits for personalized recommendations
Payments, contact info, addresses and password
Ask questions, join challenges, and get recommendations from people like you
Discover topics tailored to your beauty interests
Add your photos and get inspired by fellow beauty lovers
From makeovers to personalized skincare consultations
Get inspired, play with products & learn new skills
Exciting launches, parties & more
Explore what's hot in your store
Heya PLAYers,
Festival season is upon us, and your March PLAY! box is here for it! This month’s theme is Festival Beauty.
Want to know specifics?
Your box will have either IGK Mistress Hydrating Hair Balm, Briogeo Blossom & Bloom Ginseng + Biotin Volumizing Spray, or Verb Ghost Oil. Excited to get your festival hair on? We thought so.
xoxo,
Team PLAY!
2 dry shampoos in my box. QUITE disappointing. Especially considering all the options in the sneak peak. I don't even use dry shampoos since my hair is already dry. I have a collection of them and repeats of the same dry shampoo. It was like an after thought, or they ran out of certain products so.. here.. here's an extra dry shampoo. Disappointed. I switched from Ipsy for the same reason. Kept getting duplicates and the same items over and over, that didn't go with what was in my profile. I would prefer to NOT get anymore dry shampoos. They just collect dust on my shelf. Or I give them away.
PLEASE NO SUNSCREENS FACE MASKS N NOOOOOOOOO BROWN MAKEUP LIP MAKEUP OR BLUSH!!!
@SephoraPLAY wrote:
Heya PLAYers,
Festival season is upon us, and your March PLAY! box is here for it! This month’s theme is Festival Beauty.
Want to know specifics?
Your box will have either IGK Mistress Hydrating Hair Balm, Briogeo Blossom & Bloom Ginseng + Biotin Volumizing Spray, or Verb Ghost Oil. Excited to get your festival hair on? We thought so.
xoxo,
Team PLAY!
Not everyone likes BRIGHT colors - a little tacky usually.
Possibly the most boring box ever. Where’s the festival makeup in fun colors? No perfume, and yet another black eyeliner. Festival is about colorful makeup, people! Very lame.
That happened to me last month and I really hate to complain as I only pay $10 a month for samples, so I just quit instead. I was getting black eye liner almost every box and a few other things that were repeated often that I usually just pass on to my teenage and tween granddaughters, but after almost 2 years I'm done, I also don't like the packaging anymore. I use to love the little bags, they were almost worth the 10 bucks, haha, J/K.
I most likely will go back to GlossyBox as they give you five full size products for $20-25, (not sure the price now since I've been gone a few years, I paid $20 per month for a 3 months subscription every 3 months) that are well worth over $150 - $200, depending on what they are giving that month, it may be worth more. You could sign up for monthly or bi, tri, and annual subscriptions and get a discount in your subscription fee ( at least that was how it was for all the time I was with them). I only quit their subscription club because I couldn't use the products fast enough, but you can always put them in a nice basket or keep them in the beautiful GlossyBox and give away what you don't want as a gift or donate to charity or fundraisers.
Hopefully, Sephora will start getting their Play Boxes a bit more organized and not duplicate it's products so much in the future. I think part of the problem is they do at least 3 different boxes for 3 member groups and then get confused what they gave out to whom. We all pay the same, give everyone the same great samples, 12 times a year, no duplicates, no sorting out 3 different boxes, no complaints! (Well, there will always be someone, haha.)
This will be my last box, I'm currently away on vacay for the first time in 4 years, but I already know not to expect too much. Of course I will still shop at Sephora, but my sample box club heart is moving on... Go luck to you all! 💋
Hi @Anonymous,
I am so sorry to hear this. We appreciate this feedback regarding our PLAY! box subscription. I will forward this to the PLAY! Team for review and consideration so improvements can be made in the future. Thank you for being a loyal Sephora client.
Best,
Rebecca
Oh another thing I forgot, the Hair balm we are getting, I just got this be last month or the month before (I just opened January and February boxes together before I left.) Also, I get billed on the 2nd of every month, yet I don't receive my box until the 23-26th of the month. I get an email saying it's going to be delivered the week of the 15th or few days around there, but that never happens.
which box number did you get?
Haven't received this month yet, oh I guess I could go check through my tracking notice, haha, I'll do that and get back to you.🙃🤦🏻♀️
I haven't gotten mine yet
ME EITHER!
Hi @Anonymous I'm happy to check on your subscription for you, and will PM you shortly with more info!
Call customer service. They'll be able to help you better. Hope this helps and good luck!