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201,187 Posts
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Re: Wrong samples
This exact thing just happened to me too! I'm really disappointed --
none of the samples I requested showed up and instead I received ones I
can't really use/aren't suited for me. This was my first order with
Sephora online and it's a huge bummer.
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Re: Wrong samples
Hi @bcain, I'll send you a private message shortly to further assist you
with this.
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Re: Wrong samples
Hi @MuBeauty, I know that can be frustrating. I'll send you a private
message. Best, Mali
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Kik x Sephora Prom Sweepstakes Official Rules
Kik x Sephora Prom Sweepstakes Official Rules NO PURCHASE OR PAYMENT OF
ANY KIND IS NECESSARY TO ENTER OR WIN THIS SWEEPSTAKES OR TO RECEIVE A
PRIZE. A PURCHASE WILL NOT AFFECT OR IMPROVE THE CHANCES ...
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Re: Kik x Sephora Prom Sweepstakes Official Rules
How can I make my make not looked so caked on in places like between my
eyesbrows or right under my lips?
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Re: Kik x Sephora Prom Sweepstakes Official Rules
How do you walk in with confidence and avoid anxiety?
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Re: Kik x Sephora Prom Sweepstakes Official Rules
How do I set my makeup for a photo ready finish?
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Re: Kik x Sephora Prom Sweepstakes Official Rules
What is the best way in insuring your prom makeup lasts all night? And
whats a good eye look for a sort of hot pink sparkly ball gown dress?
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Re: Kik x Sephora Prom Sweepstakes Official Rules
I have a black lace dress for prom and I really want to spice up my
makeup a bit. What should I do to make my eyes dramatic but fun?
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Re: What do the titles mean?
Hi @Anonymous What @veronika23 said is correct! It basically changes
based on how much you use BeautyTalk. Soo the more you post and
interact, you will change your Beauty Talk "status" so to speak. (:
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Re: What do the titles mean?
Hi @Anonymous. Welcome to BT! No one really knows the difference in
titles, how exactly you achieve them or their order except that Hall of
Famer is the last one to reach. Usually hall of famers are t...
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Sephora VIB
I must've created two accounts at some point because I have a Sephora
VIB card but when I log onto my account it says that I am only a "Beauty
Insider" and when I search my purchase history, none of t...
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Re: Sephora VIB
Hi DanaMarie6, I can help you link your accounts together! I'll send you
a PM now. Always, Danee
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Sephora Affiliate Program
Hi there, I recently tried to sign up with the Sephora Affiliate
program. I created my Linkshare account but was unable to find Sephora
listed under the programs, only for Australia and Brazil which w...
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Re: Sephora Affiliate Program
Hi Micharseneau, Sorry for the confusion! If you have already signed up
here> http://www.sephora.com/affiliates , you will be contacted once
your site has been reviewed and approved
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Help please re; NO samples or Promo & 2 orders placed, received only one...
Hello BT lovelies, I'm having a few issues...I placed an order on 5/5 &
another on 5/7 I just received the 5/7 order but my samples & promo were
not in the box (I even opened all the paper in case the...
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Re: Help please re; NO samples or Promo & 2 orders placed, received only one...
Hi anya33, I appreciate you taking the time to reach out to us and I am
so sorry to hear your samples have been missing from your order! I know
how frustrating it can be when you're expecting somethin...
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Unsuccessful authorization order status
I never got any email confirming my order was shipped after ordering
with 2 day shipping so I checked and saw that my order status said
"unsuccessful authorization." I placed the order from overseas b...
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Re: Unsuccessful authorization order status
Hi PhoebePochcial, I'm sorry to hear your order has been cancelled! I'll
take a look into this then send you a PM. Always, Danee
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My Status: Unsuccessful Authorization
Hi I just place my first Sephora order yesterday and when I checked my
order status today it says: unsuccessful authorization.Could you please
let me know what is going on ASAP?Thanks.
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Re: My Status: Unsuccessful Authorization
Hi @Anonymous, I'm sorry to hear this! I'll look into it and send you a
PM shortly.
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Order
Hello 🙂 I placed on order on 5/5 and it's still in progress. There was
no message of a delay and two of the items that were initially in stock
are now out of stock. I am a vib rouge and usually my or...
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Order processing?
I placed an order Friday, May 5th and have free 2nd day shipping,
usually my order would have left the warehouse by now and I'm wondering
if it's delayed because of high volume of orders? It usually w...
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Re: Order processing?
Hi @LizaSofia, I'm sorry to hear this! I'll look into this and send you
a PM shortly.
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Order Still Not Shipped?
I placed an order about 3 days ago and I notice usually when I order off
sephora they have it already shipped at latest by the end of the next
day, but it's been 3 days already and I still haven't received a notice
whether it has been shipped or not.
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Re: Order Still Not Shipped?
Hi Jiskey1215, I'll take a look at your order then send you a private
message! Always, Danee
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Re: Order Still Not Shipped?
I'm having this same issue. I'm rouge and usually get the "shipped"
email within a day. It's now going on 4 days and my order still says in
progress.
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Order Status: Unsuccessful Authorization
Hi, my order status currently shows Unsuccessful Authorization. Could
you kindly investigate and let me know ASAP?
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Re: Order Status: Unsuccessful Authorization
I have the same issue after placing my first order on the site! This is
soooooooooo discouraging! And no emails are notifying me for the order
cancellation. May I know what's going on here??????
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Re: Order Status: Unsuccessful Authorization
Hi shirabunny, I'm happy to look into this for you and will PM you
shortly with more info.
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Tracking number
I had bought some items online yesterday, but there was no tracking
number. I thought if I waited a little bit, it would show up, but it
never did. How do I get my tracking number?
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Re: Tracking number
Hi @AbbyCotton, It can take up to 1-2 business days to process an order
and we do not process orders over the weekend. You should be receiving
your tracking information most likely by Tuesday. (:
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Two items missing from my order
Hello,I ordered the Sephora Favorites Give Me Some Nude Lip but the bite
beauty lipstick is missing from the box.In the same order, I bought the
Anastasia Beverly Hills Brow Wiz and it didn't arrive in the package
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Re: Two items missing from my order
Hi paodelatorre, I'm sorry to hear both of these items were missing from
your package! I will send you a PM in just a moment to help resolve the
issue. Always, Danee
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Debit card purchase refunded as credit instead
If I purchased an item as a debit transaction (pin was entered), am I
required to return it as a credit back as opposed to debit? I do not see
this addressed in the Return Policy. "Sephora In-store Pu...
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