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Post in Customer Support
LizaSofia
NEWCOMER I Vib
‎05-08-2017 09:25 PM
‎05-08-2017 09:25 PM

Order processing?

I placed an order Friday, May 5th and have free 2nd day shipping, usually my order would have left the warehouse by now and I'm wondering if it's delayed because of high volume of orders? It usually will mention if there is a delay before placing an order and I didn't see it. Not sure if I should call customer service or wait and see if it will ship this week.

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MariekeBT
ALUM II Insider
‎05-09-2017 07:47 AM
‎05-09-2017 07:47 AM

Re: Order processing?

Hi @LizaSofia,

 

I'm sorry to hear this! I'll look into this and send you a PM shortly. 

XOXO,
Marieke
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  • ‎05-08-2017 09:25 PM
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