Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|
Anonymous Insider

Order Status: Unsuccessful Authorization

Hi, my order status currently shows Unsuccessful Authorization.

Could you kindly investigate and let me know ASAP? 

Anonymous Insider

Re: Order Status: Unsuccessful Authorization

I have the same issue after placing my first order on the site! This is soooooooooo discouraging! And no emails are notifying me for the order cancellation. May I know what's going on here??????

Re: Order Status: Unsuccessful Authorization

Hi shirabunny,

 

I'm happy to look into this for you and will PM you shortly with more info.

Conversation Stats
  • 2 replies
  • 200 views
  • 1 Hearts Given
  • 3 Contributors