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201,187 Posts
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Has anybody tried the too faced just peachy matte eyeshadow palette and have a review on it?
too face just peachy eyeshadow palette
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I absolutely love this pallet. It has been my go to since...
I absolutely love this pallet. It has been my go to since I first got it
months ago.
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RE: Has anybody tried the too faced just peachy matte eyeshadow palette and have a review on it?
I love it! The colours are pigmented, they blend out easily and smell
delicious! Hope this helps @Kat4848
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Re: Has anybody tried the too faced just peachy matte eyeshadow palette and have a review on it?
Hi @Kat4848, This is a fun palette! I love having these colors to play
with. 🙂 Best, Mali
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Vib sale delay (November 4th order)
I placed my order on November 4th, I recieved 2 items on November 13th.
I am still waiting for the rest of my order to ship (17 items). I was
notified on November 11th that the rest of my items were s...
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Re: Vib sale delay (November 4th order)
Hi @Pinky55, I'm sorry to hear this! I'll be sending you a private
message shortly to assist. 🙂 Best Regards, ❤️ Raquel
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They won't answer. I've emailed them a few times about my...
They won't answer. I've emailed them a few times about my order with no
replies. bs
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Need help changing shipping address
Accidentally shipping my order to my previous address. How can I change
this? Tried e-mailing and was told it couldn't be changed...
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Re: Need help changing shipping address
Hi @Laurasaurus12, I would be happy to help you with this! I'm going to
send you a PM now. Thanks!
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Re: Need help changing shipping address
I need to have my shipping address changed. I've been on the phone for 2
hours and when the beauty representative picked up, he immediately said
"Sorry you're inaudible" and hung up, I didnt even get a chance to say
hello.
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Re: Need help changing shipping address
Hi @ALI214, I'm so sorry to hear this and I apologize for the delayed
response. If you still need assistance with changing your shipping
address, please private message me so I can assist. Thank you! 🙂 Best
Regards, ❤️ Raquel
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Re: Caribbean
Hi @Anonymous, Thank you for your interest in Sephora! We're actively
working hard to open new stores in new locations. Please stay tuned!
Thank you! 🙂 Best Regards, ❤️ Raquel
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Where are my samples!?
I received two orders today. There was 1 sample in 1 box. Thats it!
Where are my other 5 samples. Its not something I selected. Stop sending
me samples I didn't choose. They just get thrown away and s...
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Re: Where are my samples!?
Hi @KireiKirei, I sincerely apologize about this. I'm going to be
sending you a private message shortly to assist. 🙂 Best Regards, ❤️
Raquel
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Rabais black friday
Est-ce que les rabais qu’il y as en ligne pour le black friday sont
aussi disponibles en magasin?
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Re: Rabais black friday
Hi @Sydneydb, I apologize for the delayed response. You can view our
current deals here > http://seph.me/2wQVNXr. 🙂 Best Regards, ❤️ Raquel
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How to link my Beauty Insider card to my online account??
I cant link my VIB card to my online account????
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Re: How to link my Beauty Insider card to my online account??
Hi @Franny230, I'm going to be sending you a private message shortly to
assist. 🙂 Best Regards, ❤️ Raquel
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Connecting Beauty Insider card to account
How can I connect my beauty insider card to my account?
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Re: Connecting Beauty Insider card to account
Hi @Anonymous, I commented on your other post and sent you a private
message! 🙂 Best Regards, ❤️ Raquel
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broken palette 11/22
Hi! Just received my order (shipment ID 134098230) and the Huda Beauty
Obsessions eyeshadow palette in mauve is broken. Can I️ return it to a
Sephora in my local J.C. Penney?
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Re: broken palette 11/22
Same here! My Huda Beauty Obsessions eyeshadow palette in mauve arrived
today and is broken/shattered as well. The other palettes in Warm Brown
and Smokey arrived just fine. ;(
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Re: broken palette 11/22
Hi @mrrabbitsayshi, I'm sorry to hear that you received a damaged
palette and am sending you a message right now to help! All my best,
Megan
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Re: broken palette 11/22
Hi ellembee, I am truly sorry to hear that your palette arrived in that
type of condition! I am sending you a message to help.
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RE: broken palette 11/22
You sure can. I’ve done it recently. And to a SiJCP cause my Sephora was
out of stock.
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Re: Beauty Insider Card connecting
Hi @Anonymous, I'm going to be sending you a private message shortly to
assist. 🙂 Best Regards, ❤️ Raquel
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Return
I ordered Kat Von D foundation on her website and the shade is wrong. I
have my receipt, would I be able t exchange at a local Sephora? I am
leaving to go out of town next week and the Kat Von D website advises
returns can take up to 3 weeks.
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Re: Return
Hi @Anonymous, I'm sorry to hear this! Since you ordered this foundation
from Kat Von D's website directly, we're unable to process any returns
or exchanges because it was not purchased through us. Pl...
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Pending order
Is anyone else experiencing a weirdly long "order pending" period? I've
ordered from here a million times and it's never taken this long. Do I
need to do something?
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Re: Pending order
Hi hreinke8, I'm sorry to hear about this! I'd love to assist you
further and will send you a PM shortly. Bisous, Sian
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Re: Pending order
T has been nearly 10 days since I placed an order and it is listed as
"pending." Funds taken but no news on progress. Not sure if I should
cancel?
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Re: Pending order
Hi @Shaughna, I sincerely apologize about the delays! We've posted a
message regarding our November order delays you can view here >
http://seph.me/2A0vVKn. Thank you so much for your patience! Please...
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Two issues...
Hello Sephora. I am VIB Rouge and I placed my order #XXXXXXXXX Flash
2-day on 11/18. So according to your lead post in the Customer Support
thread, it should have been delivered today. Yet it remains ...
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Re: Two issues...
Hi @donnad333, I took out your order number from your post for security
purposes. I will be sending you a private message shortly to assist. 🙂
Best Regards, ❤️ Raquel
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RE: Two issues...
Same thing is happening to me i ordered the 10th received my shipping
confirmation just minutes ago but 6 of my items were cancelled from my
order smh
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