broken palette 11/22

[ellembee]

Hi! Just received my order (shipment ID 134098230) and the Huda Beauty Obsessions eyeshadow palette in mauve is broken. Can I️ return it to a Sephora in my local J.C. Penney?

[mrrabbitsayshi]

Same here! My Huda Beauty Obsessions eyeshadow palette in mauve arrived today and is broken/shattered as well. The other palettes in Warm Brown and Smokey arrived just fine.  ;(

[MeganBT]

Hi @mrrabbitsayshi, 

I'm sorry to hear that you received a damaged palette and am sending you a message right now to help!

All my best, 

Megan 

[melissabt]

Hi  ellembee,

I am truly sorry to hear that your palette arrived in that type of condition! I am sending you a message to help. 

[darlyndar]

You sure can. I’ve done it recently. And to a SiJCP cause my Sephora was out of stock.