Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|

Vib sale delay (November 4th order)

I placed my order on November 4th, I recieved 2 items on November 13th. I am still waiting for the rest of my order to ship (17 items).  I was notified on November 11th that the rest of my items were shipped, but when I track the package it says tracking details will be available once package arrives at usps facility.  Please advise!

 

P.S. I did ground shipping and according to your chart I should have recieved my order by November 16th.

 

Re: Vib sale delay (November 4th order)

Hi @Pinky55,

 

I'm sorry to hear this! I'll be sending you a private message shortly to assist. 🙂

 

Best Regards,

 

❤️ Raquel

They won't answer. I've emailed them a few times about my...

They won't answer. I've emailed them a few times about my order with no replies. bs
Conversation Stats
  • 2 replies
  • 257 views
  • 0 Hearts Given
  • 3 Contributors