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201,069 Posts
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Re: ordinary restock
Hi @saiyamnagpal, We do not have restock dates available. You will be
notified via email once they are back in stock. Please stay tuned and
thank you for your patience. Best Wishes, Janean
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Re: Rewards
Hi @ChulaSal, I will send you a private message so I can assist you with
this. Thanks! Best Wishes, Janean
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Is this a online sale only
I was looking online and see a 50% sale is this only online and not in
stores. Plenty has sold out or out of stock
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Re: Is this a online sale only
Hi @brooklyn718, @SportyGirly125 is correct! It is both online and in
store, while supplies last 🙂 Always, Danee
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RE: Re: Is this a online sale only
Ok I had to go in the store to get Huda Beauty foundation to find my
shade that was still in stock along with the in store sale which is good
thanks
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redeem points from reciept
I shopped at a sephora near me for the first time and made my very first
purchase. I thought I signed up to redeem points but it doesn't show it.
I have my receipt.
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1 Reply
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Re: redeem points from reciept
Hi @Precious0113, I will send you a private message so I can further
assist you. Best Wishes, Janean
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Sorry, Sephora...loyal no more!
The rewards program continues to deteriorate as does their customer
service. I’ve been a Rouge for several years and always tried to make as
many of my beauty purchases as possible through Sephora but...
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How to change phone number
Hi, I would like to change my phone number on file as I have changed my
number. The current number on my account no longer exists/associated
with me. However, I do not see a way for me to edit my phone info.
Please help!
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Re: How to change phone number
Would you also help me out I have a new phone number and can’t figure
out how to change it. Please and thank you!
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Re: How to change phone number
Hi @zoeecatherinee- I am sending you a private message to further
assist! Regards, Kevin
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Re: How to change phone number
Can you also send how to change it for me too? I can't seem to find it
online.
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Re: How to change phone number
Hi @Cassidael, I will send you a PM for further assistance. Best, Zakiya
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Re: How to change phone number
hi i also need help to change my phone number on file ! please help!
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Re: How to change phone number
Hi @liztorres0987, I will send you a private message so I can assist you
with this. Thanks! Best Wishes, Janean
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Re: How to change phone number
Hi @adoll2u, I will send you a private message so I can further assist
you. Thanks! Best Wishes, Janean
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birthday gift missed due to covid
my birthday was in may, so i wasnt able to go outside much. is it still
possible to redeem the gift even though its been so long? and how would
i be able to do so online?
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Re: birthday gift missed due to covid
Hi @taleas, I will send you a PM to further assist you! Always, Danee
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Re: birthday gift missed due to covid
I also had the same issue with my birthday gift in COVID. I just placed
an online order yesterday and could not find the option to add to my
order. I’m a huge Milk makeup fan and was very excited for this years
gift. 😞
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1 Reply
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Re: birthday gift missed due to covid
Hi @ItsKim224, I'm sorry to hear you were unable to redeem your birthday
gift during your birthday month. I'll send you a PM. Always, Danee
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Re: birthday gift missed due to covid
@taleas I think you can get it in store still if you tell them you
couldn’t get it because the stores were closed. You can call your local
Sephora and ask
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Re: order
Hi @Camarcef, I'm sorry you haven't received your package. In reviewing
your account, it looks like you've already been assisted. Please send me
a PM if you need further assistance! Always, Danee
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Credit Card won't work
I have tried multiple different credit cards to pay for my order online
and I need to order today as it is my birthday and I want to get my
birthday reward but am unable to go in-store. However, I kee...
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1 Reply
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Re: Credit Card won't work
Hi @Anonymous, I'm sorry for the trouble you're having placing your
order! I will send you a PM in just a moment. Always, Danee
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Link beauty insider card to account
Ive seen this questions a bunch of times , but the responses are always
- ill send you a PM. SO if anyone can help me link my beauty insider
card to my new sephora account that be great.I've been coll...
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1 Reply
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Re: Link beauty insider card to account
Hi @Anonymous, I can help you with this! I'll send you a private message
to gather more information. Always, Danee
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ENTERED WRONG ADDRESS
Hello, Earlier today, I ordered some products in store only to find that
I mistyped the address and is not being sent to my house. This order has
not yet shipped. I would really appreciate some help A...
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1 Reply
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Re: ENTERED WRONG ADDRESS
Hi @FabianM, I received your recent PM and will be responding shortly!
Always, Danee
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Shipped an online return, status is NaN
Hello, i shipped my return in the mail and it said the package would be
received by Sephora by August 28. It is now August 30 and the tracking
for my return now says "NaN." What does this mean for my ...
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Re: Shipped an online return, status is NaN
Hi @lea678, I will send you a PM to further assist you. Always, Danee
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Re: Pay my bill online?
Hi @gabby2003, I will send you a PM to request for more information.
Always, Danee
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