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Post in Customer Support
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birthday gift missed due to covid

my birthday was in may, so i wasnt able to go outside much. is it still possible to redeem the gift even though its been so long? and how would i be able to do so online?

Re: birthday gift missed due to covid

Hi @taleas,

 

I will send you a PM to further assist you!

 

Always,

Danee

Re: birthday gift missed due to covid

I also had the same issue with my birthday gift in COVID. I just placed an online order yesterday and could not find the option to add to my order. I’m a huge Milk makeup fan and was very excited for this years gift. 😞

Re: birthday gift missed due to covid

Hi @ItsKim224,

 

I'm sorry to hear you were unable to redeem your birthday gift during your birthday month. I'll send you a PM.

 

Always,
Danee

Re: birthday gift missed due to covid

@taleas I think you can get it in store still if you tell them you couldn’t get it because the stores were closed. You can call your local Sephora and ask 

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