Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support

birthday gift missed due to covid

my birthday was in may, so i wasnt able to go outside much. is it still possible to redeem the gift even though its been so long? and how would i be able to do so online?

Re: birthday gift missed due to covid

Hi @taleas,

 

I will send you a PM to further assist you!

 

Always,

Danee

Re: birthday gift missed due to covid

I also had the same issue with my birthday gift in COVID. I just placed an online order yesterday and could not find the option to add to my order. I’m a huge Milk makeup fan and was very excited for this years gift. 😞

Re: birthday gift missed due to covid

Hi @ItsKim224,

 

I'm sorry to hear you were unable to redeem your birthday gift during your birthday month. I'll send you a PM.

 

Always,
Danee

Re: birthday gift missed due to covid

@taleas I think you can get it in store still if you tell them you couldn’t get it because the stores were closed. You can call your local Sephora and ask 

Conversation Stats
  • 4 replies
  • 707 views
  • 3 Hearts Given
  • 4 Contributors