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Post in Customer Support
Anonymous Insider

Credit Card won't work

I have tried multiple different credit cards to pay for my order online and I need to order today as it is my birthday and I want to get my birthday reward but am unable to go in-store. However, I keep getting an error message saying "Payment error - your payment could not be processed. Please verify that your card number, expiration date and cvn are correct and that your billing address matches what the bank has on file. We have reversed any pending charges to your account." Very frustrating - please help

Re: Credit Card won't work

Hi @Anonymous,

 

I'm sorry for the trouble you're having placing your order! I will send you a PM in just a moment.

 

Always,
Danee

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