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Changing birthday
When i made my account I could not fill in my birthday. Can someone
change is to June 10 2009?
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Re: Changing birthday
Hello! I need help as well I put my birthday on January 1st but my real
birthday is on November 27. If you can please help me by changing it to
November 27th 2007 that would be great.
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Sezzle gift card
Hi , I just got a sezzle Sephora gift card and itâs saying that itâs
invalid? I went to the store and it wasnât working? What should I do
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Re: Sezzle gift card
@mohmoh160, we're happy to look into this. It looks like your private
messages are turned off, and you can adjust your preferences in your
Community settings (on the browser only, not the app). If you...
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Re: Changing birthday
Hello! I need help as well I put my birthday on January 1st but my real
birthday is on November 27. If you can please help me by changing it to
November 27th 2007 that would be great.
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wrong b~day
I'm trying to get my gift but my account is set to January 1 even though
my birthday is on August 1.
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1 Reply
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Re: wrong b~day
Hello! I need help as well I put my birthday on January 1st but my real
birthday is on November 27. If you can please help me by changing it to
November 27th that would be great.
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Edit review
Hey, Can anyone please assist on how I can edit or remove a review.
Thank you.
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Re: Edit review
@Tiamariana There isn't a way to edit your review. I have removed it for
you, so you can resubmit it with your edit. It should come down from our
site within 24 hours.
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Gift card balance gone!
I got a $50 gift card, used a part of it in store and $34 balance
remained on it. When I tried to order online the gift card had $0
balance. I figured something must be wrong online so I went to the s...
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Re: Gift card balance gone!
In my group of 4 friends, 2 of us lost the money on our Sephora gift
cards. We have all decided to never buy them again and as much as
possible buy directly from the brands if possible. Better sales by the
brands as well.
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Re: Gift card balance gone!
Sometimes, glitches in the gift card processing system can lead to
errors that don't show up until you try to make a purchase. Other times,
unauthorized digital use might occur if the card was somehow...
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Re: Gift card balance gone!
Sadly nothing came of the escalation other than knowing the balance was
stolen a few weeks after I used the card in store at Sephora Oakville
Place. Sephora does NOT care for its customers at all.In o...
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Re: Gift card balance gone!
@Jamial I'm sorry to hear that! It looks like your private messages are
currently turned off. Please send me a private message with your gift
card number or you can contact us by phone at 1-877-737-46...
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Re: Gift card balance gone!
i turned the messages on, I have the gift card, I have the receipt from
when I used it last and i just got off the Sephora gift card helpline
where i was told that giftcards are like cash, once used n...
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cant see in store purchases on my account
Hi! I have tried to see my in-store purchase history, as I bought two
products I didn't like with cash and have no receipt. I am looking to
make a return but cannot see my history online. I filtered a...
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Re: cant see in store purchases on my account
@KaityRaee08 It sounds like you may have another account and we will be
happy to help you comb9ine them. It looks like your private messages are
currently turned off. Please send me a private message ...
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Re: cant see in store purchases on my account
I also purchased at Kohl's , they had me enter the number on my account
and assured me the purchase would appear on my account/app ... It has
been 3 days.. I think returning and purchasing at a non Kohls Sephora is
going to be the fastest way.
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Re: cant see in store purchases on my account
@mshetsi We will be happy to help you add the points to your Beauty
Bank. It looks like your private messages are currently turned off.
Please send me a private message with your phone number and a pi...
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I can't submit product review
Hi, I am unable to submit a review for
https://www.sephora.com/product/golden-hour-24hr-lightweight-skin-tint-with-hyaluronic-acid-P517007.
I tried multiple devices and browsers but no luck. Would you please
help? Thank you.
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Re: I can't submit product review
@kirinchu I'm sorry to hear that you are having trouble! Our technical
team is looking into the issue. In the meantime if you haven't already,
please try clearing your cookies/cache or deleting and reinstalling the
app.
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Re: I can't submit product review
I managed to post one review, but I keep getting the same error when I
tried to post another review for a different product. I have tried
clearing browsers and using a different one as well.
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1 Reply
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Re: I can't submit product review
@kirinchu, I'm sorry to hear this! It looks like your private messages
are turned off, and you can adjust your preferences in your Community
settings (on the browser only, not the app). If you would l...
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"SHARE" LINK
Why isn't there a "SHARE" Option or Link on any of the products?? I
wanted to Share the Holiday Gift Card with my family and friendsđ.
That's ALL I WANT for Christmasđ
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Re: hello?
Hi @lja7, We currently do not have a share link but please feel free to
use the URL of the product page to share with your family and friends!
đ I'll forward the information you provided to the appro...
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