I can't submit product review

[kirinchu]

Hi, I am unable to submit a review for https://www.sephora.com/product/golden-hour-24hr-lightweight-skin-tint-with-hyaluronic-acid-P517007. I tried multiple devices and browsers but no luck.

Would you please help?

Thank you. 

[keelybt]

@kirinchu I'm sorry to hear that you are having trouble! Our technical team is looking into the issue. In the meantime if you haven't already, please try clearing your cookies/cache or deleting and reinstalling the app. 

[kirinchu]

I managed to post one review, but I keep getting the same error when I tried to post another review for a different product. I have tried clearing browsers and using a different one as well.

[LaurieBT]

@kirinchu, I'm sorry to hear this! It looks like your private messages are turned off, and you can adjust your preferences in your Community settings (on the browser only, not the app). If you would like to send me a private message with more information, I'll look into this. Alternatively, you may contact our live chat at https://www.sephora.com/beauty/contact-us or call 1-877-SEPHORA (1-877-737-4672). If the chat is unavailable, please keep the page open until the next agent becomes available. Thank you!