double charge??

[starglowcavern]

i seen this on here alot and today was my first time ever ordering from sephora.com, i usually go to the store. I just placed the order and saw on my CC that theres a charge of the  total amount then the charge for the tax separately and then a third charge for the actual total amount with tax... its in the processing stage so im not too worried but can someone let me know if this is normal? and will it get refunded automatically or do i have to call someone??

[DaneeBT]

Hi @starglowcavern It looks like your private messages are currently turned off. Please send me a private message with your registered email address or you may contact us via phone at 1-877-737-4672 or via our live chat for assistance. Thank you!

[smokey1954]

I made a $40.12 purchase threw pYpL ivs already received my order but thye double charged me the same. Way taxes the products in 2 separate charges then another one for 40.12 so 80.12 I paid in total trying ro get it back 

[LaurieBT]

@smokey1954, we're happy to check on this! It looks like your private messages are turned off, and you can adjust your preferences in your Community settings (on the browser only, not the app). If you would like to send me a private message with your order number, I'll look into this.

Alternatively, for immediate assistance, you may contact our live chat at https://www.sephora.com/beauty/contact-us or call 1-877-SEPHORA (1-877-737-4672). If the chat is unavailable, please keep the page open until the next agent becomes available. Thank you!