Samples

[olna1]

Why do I never receive samples???? My last order I received 0 it of 3 samples I requested and I only received the free gift but no samples. I order from Sephora once a month and every month I’m having to call regarding this. It’s been happening since November. This time I didn’t call Sephora but will address it online so that all will see and hopefully something will be done about this. 

[RaquelBT]

Hi @olna1,

I'm so sorry to hear you're missing samples! We're currently aware of our samples issue and we hope to resolve it soon. I'll be sending you a private message shortly to assist. 🙂

Best Regards,

❤️ Raquel