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Why do I never receive samples???? My last order I received 0 it of 3 samples I requested and I only received the free gift but no samples. I order from Sephora once a month and every month Iโ€™m having to call regarding this. Itโ€™s been happening since November. This time I didnโ€™t call Sephora but will address it online so that all will see and hopefully something will be done about this. 

Re: Samples

Hi @olna1,


I'm so sorry to hear you're missing samples! We're currently aware of our samples issue and we hope to resolve it soon. I'll be sending you a private message shortly to assist. ๐Ÿ™‚


Best Regards,

โค๏ธ Raquel 

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