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Post in Customer Support
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Purchased an empty box

Hello, 

 

 My mother and i went to sephora and she purchased a perfume and a benefit gimme brow (brow-volumizing fiber gel for my birthday gift. When i got home to open my brow gel it was an empty box! What could we do about this because im not happy about getting an empty box for $24.00 please lmk what i could do? 

1 Reply

Re: Purchased an empty box

Hi @yarayusett,

 

I'm sorry to hear that and can certainly understand your disappointment. I recommend contacting the store this item was purchased at so that they are able to provide further assistance regarding the missing item. Thank you.

 

-Helen

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