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Post in Customer Support
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Placed 2 orders and samples not showing

Hi there, 

 

I just places 2 orders and I do t see the samples I chose as part of the order. Can you please assist me? 

Best,

---

1 Reply

Re: Placed 2 orders and samples not showing

@DL1836, I'm sorry to hear this! It looks like your private messages are turned off, and you can adjust your preferences in your Community settings (on the browser only, not the app). If you would like to send me a private message with your order numbers, I'll look into this.

 

Alternatively, for immediate assistance, you may contact our live chat at https://www.sephora.com/beauty/contact-us or call 1-877-SEPHORA (1-877-737-4672). If the chat is unavailable, please keep the page open until the next agent becomes available. Thank you!

 

Please note, your contact information was removed from this post for security purposes. 

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