unable to place order

[chloeuminga]

all my info is correct but whenever i try to checkout it says “Error Unable to place your order. Please verify that your card information and billing address are correct. 
If applicable, we have reversed any pending charges to your account.” how do i fix 

[keelybt]

@chloeuminga I'm sorry to hear that you are having trouble.  It looks like your private messages are currently turned off. Please send me a private message with your registered email address or you can contact us by phone at 1-877-737-4672 or through our live chat for assistance> https://www.sephora.com/beauty/customer-service