Missing Same Day Delivery Order

[sharpayevans]

I placed a same-day delivery order today around 11:30 AM, long before the day's cutoff, and received an email stating I could expect my order by 8 PM today.  It is now nearly 11 PM and my order is listed as Processed - Shipped, but it has not been delivered and I've received no tracking information.  Looking at my order details only shows that it is "On Its Way"; I haven't received any further communication from Sephora since my initial order confirmation.  I've read that these deliveries are often couriered by DoorDash or Uber, but is there a way to get more details on where my delivery is or who has it currently?

[DaneeBT]

Hi @sharpayevans Oh no! It looks like your private messages are currently turned off. You can adjust your preferences in your settings on a browser, not the app. Please send me a private message with your order number or you may contact us via phone at 1-877-737-4672 or via our live chat for assistance. 

[sharpayevans]

Thanks, @DaneeBT!  I revised this setting and messaged you with my order number.