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Post in Customer Support
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VanessaMzz
NEWCOMER I
‎09-08-2021 11:02 AM
‎09-08-2021 11:02 AM

In-store purchase not showing up online

I was wondering how long it takes for in store purchases to show up on purchase and point history. I bought something last weekend but they have not showed up in my purchase or point history.

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LaurieBT
MOD
‎09-08-2021 11:22 AM
‎09-08-2021 11:22 AM

Re: In-store purchase not showing up online

Hi @VanessaMzz,

 

Your purchases should show up within 24 hours. You may have a duplicate account that needs to be linked to your online account. I'll send you a message so I can look into this for you!

 

Warm regards,

Laurie

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  • 1 reply
  • ‎09-08-2021 11:02 AM
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