Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|

I NEED HELP!

I NEED HELP! I have two giftcards for Sephora, a $15 and a $12. Can I combine them in anywway because I'm ordering online.

Hi 3y3shad0w, There is only space to enter one gift card...

Hi 3y3shad0w, There is only space to enter one gift card online, but you can apply multiple gift cards to an online order by calling customer service at 1-877-737-4672 (1-877-737-4672). Representatives are available Mon-Fri 6am-9pm and Sat&Sun 8am-5pm PST. Please keep in mind, only one promotional gift card can be used per client. Hope that helps!

XO,
Olivia

You may have to call customer service and place your orde...

You may have to call customer service and place your order that way. I think they only have room for one giftcard at a time when you order online. You sould be able to combine them if you do a phone order or in store order. It's not like you are trying to redeem two promotions, or anything.

I'm pretty sure you have the option to enter one, then th...

I'm pretty sure you have the option to enter one, then the other after the balance is updated. If this isn't enough to cover your order, it will then prompt you to use another form of payment. I don't believe you need to combine the gift card balances in order to use both on the same order.

 

: )

View solution in original post

Re: I'm pretty sure you have the option to enter one, then th...

Oops -- I think I was mistaken. I must have been thinking of another site! Please see the suggestions below about calling customer service : )

Re: I'm pretty sure you have the option to enter one, then th...

Thanks so much!
5 Replies
Conversation Stats
  • 5 replies
  • 2128 views
  • 0 Hearts Given
  • 4 Contributors