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Post in Customer Support

Beauty Insider Challenge Points Missing

I bought a same-day delivery order for the beauty insider challenge points (I was already in the challenge prior to checking out) and it has been past 24 hours but usually it at least says it’s pending after, but I haven’t seen that yet. 😞

Re: Beauty Insider Challenge Points Missing

@venticedlatte I'm sorry to hear about this! It looks like your private messages are turned off. You can adjust your preferences in your Community settings (on the browser only, not the app). Please send me a private message with your order number so I can take a look.

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