$100 rouge reward

[Magana88]

Anyone know how the 100 rouge reward works. I have 2500 points and I’m just wondering how you use it

[Tinamba]

Honestly, I wish knew this before buying this much from Sephora. Yes, the sample sized products are insulting and how I can't redeem my points for full sized products or like cash at anytime is very deceptive. I'll also move to Ultra! 

[Moes]

They didn't even drop $25 or $50 this time. I've been checking since 8:55 and nothing has appeared 

[Elnatali]

They did drop both $25 and $50 today. After countless weeks of trying to get the $50 one (not even dreaming about $100 anymore) and getting checkout error everyone is talking about, I actually managed to get $50 reward, checked out and got a confirmation e-mail.

Only about a minute or two later, i received an e-mail saying that my order is cancelled. What a joke, Sephora. Great way to loose loyal customers.

[Shareefer]

I for one am very tired of trying to get this 100 reward.  There is no reason this should be a Black Friday style lottery twice a week.  If you have the points that’s all it should take.  I got one 2 years ago and wasn’t even trying.  Everything is a game.  

[samanthasmom]

Yes they did. The $25 reward was still available as of 15 minutes ago—9:30am PST

[Lugbug44]

I was able to get one, but only using a computer. It seems to have issues going through the app, and you have to be extremely quick. They come out at 9am PST and you have to be online at that exact time or you'll lose it. I tried on the app twice before I switched over to the computer the third try (different days). It sucks, but it's the only way if you want it. I would suggest Ulta, but I have had so many bad experiences with their shipment and customer service that I try to stay away from them. So it sucks for me that they have a WAY better point system than Sephora.

[TheJoyParade]

I had one in my cart AGAIN and this time every time I clicked checkout it sent to me to some weird second screen I hadn't seen before and when I clicked the button there it just sent me back to the original checkout screen. I was stuck in that loop for 5 go-rounds before it simply took the reward out of my cart because they were all gone.

I'm getting SO angry. I have had the $100 in my cart a half a dozen separate times in the last 2 months, and I STILL cant get one. This is completely unacceptable.

[Shareefer]

I for one am very tired of trying to get this 100 reward. There is no reason this should be a Black Friday style lottery twice a week. If you have the points that’s all it should take. I got one 2 years ago and wasn’t even trying. Everything is a game.

[Sweendog16]

The EXACT SAME THING happened to me!  I apologize for yelling, but I'm pissed!  I was in the same loop as you.  This is absolutely ridiculous! I was able to get one of the $100 rewards about 6 months ago without a problem.  It was not the quick draw process it is now.  This is so frustrating and Sephora seems to not give a single f*ck.  It's so disheartening when you're loyal to a retailer and they make it so blatantly clear they don't care about you.  I'm actively looking for all my products elsewhere.    

[TheJoyParade]

Had one in my cart again this morning, but as usual I clicked to checkout and it said I had an error and took it away from me. Now they are all gone.

i've been trying to get one for literally MONTHS. I'm thinking of leaving Sephora for Ulta.

[Anonymous]

I just checked Ulta and they have all the brands I buy from Sephora. I hate to leave thousands of rewards points on the table, but sorry Sephora, I'm gone! Tired of the bait and switch.

[Toto1992]

Honestly Sephora Rewards are a joke and an insult to their customers disguised in a favor. I love Sephora, great employees, great products, and they know it. That’s why their offering ridiculously tiny rewards at the cashiers. Those teeny tiny rewards are literally laughing at me at every cashiers like yes that’s what you get for spending thousands of dollars per year: trial size to hook you up and make you buy the full size. Trial size should be free! A 100 points for a Rouge member is $67 worth of purchase. So think about it..... a trial size for $67??? That’s like a full size serum. This is insulting. Then the famous $100 rewards that takes $1,700 of purchases is only available two days a week at a time right when everybody get to work and forget about it cause you know.... priorities. Duh. Their marketing is very smart but extremely stingy for a company making billions in purchases per year. Now with influencers, the industry is supposed to continue growing and growing so this is not a dying industry anytime soon. Way to thank the customers who are the only reason why this industry is so rich but that’s just the way it goes. Even their credit card rewards are a joke and not advantageous at all. I’m the lambda customer falling for all the marketing tricks and I’m ok with that because I’m fully aware of the tactics. But I wish Sephora would offer a better way to make us think we’re actually making good deals. 20% two times a year is a joke too. I mean in CA it really is just 10% with taxes. Step up your game or not Sephora, you know people will come and buy so why would you, really? Sad.

[crispy5496]

Its really sad that will be losing certain perks. A lot of us work really hard and spend a lot of money here and especially with the tier system or can be very frustrating and i truly believe that most of us are make up junkies of one sort of another and we really want to buy good make up not cheap make up so this is the way that we try it and if you take take away these perks for us ;well then yes we’re going to go to other places that offer specials for us the same if not better perks. So if anyBody is listening at Sephora, please listen to your customers we’re not trying to get things for free but make up isn’t cheap either.

[HTPope]

The worst part is, once you manage to snag one of the rewards, there are SO many rules surrounding the reward. I thought I'd be able to use the reward in combination with the Holiday Sale.. sounds like a big fat no from everything I've read. Then it turns out you can't return anything you bought using the reward!! Not even for store credit! Such a waste. The ONLY reason I shop at Sephora is for Drunk Elephant and any Skincare that I can't find at ULTA. It's disgusting how bad Sephora's "rewards" system is. 

[Anonymous]

I can't believe how many errors there are still surrounding this reward.

Had it in my cart and tried to check out 3 times and got an error EACH TIME. Then, it was gone. 

Jesus Sephoa - why do I bother spending $1000s of dollars with you a year. I can't even redeem my points properly. It's such a dang joke.

I'm moving on to Ulta. 

[sadrough]

I have the same problem, I have been trying for months. Sephora just says keep trying.

[alysin]

Same thing happened to me today. In my cart then poof.  Some of your loyal customers work, we cant spend all day waiting trying to redeem something that cant even go out of stock.  It's a discount not an item discounts dont go out of stock.

[Anonymous]

I’m trying to get $100 rewards until October!! Now!! I changed my mind. I will shop at Ulta. Bye Sephora.

[lovelykatya]

I personally have not seen the 100$ gift card in a while.. i have enough points to redeem but can't... super sad and frustrated...

[lswp]

I've never seen the $100 reward card or the full size anything.