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Post in Customer Support
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6lixluvvs
NEWCOMER I
‎02-14-2023 04:40 PM
‎02-14-2023 04:40 PM

why does it say You have reached the limit for number of private messages that you can send for now. Please try again later.

Sephora been telling me saying, 

You have reached the limit for number of private messages that you can send for now. Please try again later.

This was also ever since Sunday and today is Monday, but I only messaged a person once, can I fix this?
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3 Replies
1 Reply
keelybt
MOD
‎02-14-2023 04:53 PM
‎02-14-2023 04:53 PM

Re: why does it say You have reached the limit for number of private messages that you can send f...

@6lixluvvs I'm sorry to hear that you are having difficulty. Are you using our app, mobile site or desktop?

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2 Replies
6lixluvvs
NEWCOMER I
‎02-18-2023 09:10 PM
‎02-18-2023 09:10 PM

Re: why does it say You have reached the limit for number of private messages that you can send f...

a laptop

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1 Reply
DaneeBT
MOD
‎02-19-2023 07:06 AM
‎02-19-2023 07:06 AM

Re: why does it say You have reached the limit for number of private messages that you can send f...

@6lixluvvs I may suggest using the mobile app or mobile site to send your private message! You can also try clearing your cookies/cache.

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  • ‎02-14-2023 04:40 PM
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