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I’m having the same problem as well! I just found the voucher and now there are no Sephora’s in JCpenny

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@Kurostudy Oh no! It looks like your private messages are turned off. You can adjust your preferences in your Community settings (on the browser only, not the app). Please send me a private message wi...

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Hi, I'm having the same problem.

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@lizzypo909 I will send you a PM.

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I’m in the same boat. Unable to redeem my SiJCP scent certificate. Help!!

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HI @ambermah I'll send you a PM.

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@sierravarney I will send you a PM for more information.

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I am having the same problem.

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Hi @zaihil, I'll send you a message shortly so I can look into this further. Best regards, Laurie

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Can I also get help on the same issue. I have a cologne voucher that I’d like to redeem. Thank you.

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@rahuldesai I'm sorry to hear that you are having trouble. It looks like I'm unable to send you a PM. Please contact us by phone at 1-877-SEPHORA or by chat here>https://www.sephora.com/beauty/custome...

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Can you pls help me with same issue. I have a scent voucher that I’d like to redeem if possible?

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Question if returning process

Spoiler (Highlight to read) Hey, I was wondering when return a product this has to be returned to the exact location I bought it from?

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Re: Question if returning process

@Emilycuellar You do not have to return the item to the exact Sephora location where it was purchased. However, please note, if your item was originally purchased at a Sephora at Kohl's location, it c...

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Time to boycott Sephora

If Sephora does not drop Huda Beauty, then our family is done with shopping there. Huda Beauty stands for hate and division, not quality products. When Sephora cannot understand right from wrong, then...

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I will definitely be dropping Sephora if they drop her.

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Condemning the mass murder of children is not hate

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That is not what Huda Kattan is doing! She is spreading false and dangerous misinformation about Israel and Jews. It’s outrageous! Palestinian Muslims visit the worst violence on Israel since the Holo...

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I’m with you. Boycott Huda Beauty and Sephora!

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Spreading false blood libels is hate.

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Why are you ignoring the matter with Huda Beauty

Whether you decide to keep her or drop her, we deserve to hear from you on the matter. Many people have reached out to you from both sides of the matter and all we get is silence. Please stop ostriching and take a stance.

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Re: Why are you ignoring the matter with Huda Beauty

I can’t like this comment for some reason, but I agree. need to know if I’m canceling my Sephora subscriptions if you drop her.

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Rewards Bazaar

The rewards that drop at 9 AM PT never actually show at that time. By the time the rewards are visible to me, they are sold out. Why is this? I would like to have a chance at getting some of the rewar...

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Re: Rewards Bazaar

@abr7, I'm sorry for the trouble! The Rewards Bazaar will update each Tuesday and Thursday around 9am PST. It may not be exactly at 9am but it's typically within that hour. I recommend checking back w...

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Re: Rewards Bazaar

And maybe you could tell us why there are barely any new rewards added, like for the past at least 3 weeks there’s nothing new, the same items which obviously nobody wants, if there’s something desira...

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100$ rouge reward

does sephora still offer the $100 gift card for 2500 reward points?

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Re: 100$ rouge reward

Hi @dayw, Yes, we do! They're offered in limited quantities on Tuesdays and Thursdays around 9am PST here: sephora.com/rewards Always, Danee

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Re: 100$ rouge reward

August 21, 2025. Is the Rouge reward for $100 for 2500 point still going on? I see new for $10 and $20 rewards, but haven't seen the $100 rewa4d offer.

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Re: 100$ rouge reward

@Litesugar, thank you for reaching out! Yes, the $100 Rouge Rewards are still offered to Rouge clients in exchange for 2,500 points. The Rouge Rewards are released in limited quantities each Tuesday a...

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RE: Re: 100$ rouge reward

Is this only for Rouge members ? Im trying to use my points to buy some skin care but since I’m in school now I went down to VIB . Will this be available for VIB members as well ?? I was a Rouge membe...

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Re: RE: Re: 100$ rouge reward

Hi @Casandra03, The Rouge Reward is currently only for our Rouge clients. However, stay tuned for more exciting rewards coming soon! Best, Rebecca

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Years of Points gone!

on Jan 1st I wanted to make a purchase and noticed my many years as a VIB rouge points went missing —- found out it expired on Jan 1st without any notifications or reminders. And for some reason the r...

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@llness I'm not able to reply to your PM, as they are not enabled on your side. You can adjust your account settings (the gear icon) on a desktop or mobile web browser.

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@llness I'm sorry to hear that! I will be happy to look into this for you. Can you please send me a private message with your registered email address and the phone number you use in store. Alternativ...

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@keelybt it's been months and I was not able to message you because apparently the website doesn't work on Chrome or on Safari! I've been trying to do everything to reach out and finally using a diffe...

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