i need help logging in

[sibel421]

wveytime i buy sephora products in store the cashiers say i have points but when i look on my phone it says 0. i need to log in with my phone number and not my email because i don’t know what email is linked in with my phone number. please help with this issue.

[LaurieBT]

Hi @sibel421,

We're happy to help with this! It looks like your private messages are turned off. You may send me a private message and I'll be happy to look into it further. Alternatively, you may contact our live chat at https://www.sephora.com/beauty/contact-us or call 1-877-SEPHORA (1-877-737-4672) where an agent can look into this for you. If the chat is unavailable, please keep the page open for a few minutes until the next agent becomes available. Thank you!

Best,

Laurie