Cannot log in

[Kathleen2017]

Technical issues. Have not been able to log in to my Sephora to shop. Page opens but shows no area to log in. Will not show favorites. Help

[beingsamr]

In having the same issue! I have reached out multiple times through chat and they always say they will get back to me and never do! 

[keelybt]

@beingsamr I'm sorry to hear that!  It looks like your private messages are currently turned off. Please send me a private message with your registered email address and the error message you are receiving or you can contact us by phone at 1-877-737-4672 or through our live chat for assistance> https://www.sephora.com/beauty/customer-service

[LaurieBT]

@Kathleen2017, I'm sorry for the trouble! If you're using the desktop browser or mobile browser, please clear your cookies and cache. You may need to look up how to do this on your specific device. If you're using the app, please uninstall the app and reinstall it with the latest app version. If the issue persists afterwards, please let us know. 

[CorgiMommy]

If you are trying to log in from a phone, tablet or computer clear your history.  From the app I have no idea @Kathleen2017