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Post in Customer Support
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shivr
WINDOW SHOPPER I
‎11-24-2018 10:02 AM
‎11-24-2018 10:02 AM

exception delivery status

my package had exception delivery status , will sephora reattempt to deliver the package on another day ?

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2 Replies
2 Replies
kevinbt
ALUM II
‎11-24-2018 12:52 PM
‎11-24-2018 12:52 PM

Re: exception delivery status

Hi @shivr! Yes! When there is an exception, usually the courier is having trouble finding your address.  They will attempt the delivery the next business day, but I would recommend reaching out to them directly to confirm the address and they can provide you with additional details regarding the "exception."  

 

Regards,

Kevin

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SportyGirly125
BEAUTY ADVISOR
‎11-24-2018 10:19 AM
‎11-24-2018 10:19 AM

Re: exception delivery status

@shivr I would call customer service to help you. 

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  • ‎11-24-2018 10:02 AM
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