SCAM ALERT- Sephora Gift Cards
I purchased a gift card and before I even received it, someone hacked
into it and used up all the funds. Sephora.com relinquished any
responsibility in securing their gift cards from hackers and would...
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Re: SCAM ALERT- Sephora Gift Cards
Just happened to me. My sister mailed me a 30$ gift card. Ive had it for
2 days. Scratched off the numbers went to use it. ZERO dollars. Called
Sephora they could care less said they couldn't recover ...
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Re: SCAM ALERT- Sephora Gift Cards
I was gifted a Sephora card for my birthday on February 10th. Went to
use it at the store today because the pin was damaged when I scratched
it off and I couldn’t use it online earlier. The lady at ch...
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Re: SCAM ALERT- Sephora Gift Cards
This same thing happened to me. I received a giftcard for my birthday at
the beginning of December and by January, I am told there are no funds
left. I had never used the giftcard. Sephora refused to ...
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Re: SCAM ALERT- Sephora Gift Cards
My husband bought me a $100 giftcard for my birthday on January 16th. I
just went to use it and was told I have a $0.00 balance and the funds
were used on the 23rd. Clearly Sephora is hacked and their...
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Re: SCAM ALERT- Sephora Gift Cards
The same exact thing just happened to me! My grandpa gifted me a $50
gift card for Christmas and when I went to redeem it today the balance
showed $0. I called gift card support that told me that it w...
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Re: SCAM ALERT- Sephora Gift Cards
This happened to me too! My daughter got it for Christmas, she activated
it online and someone used it online on 12/26. Sephora won’t help!!
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Re: SCAM ALERT- Sephora Gift Cards
Hi everyone. Same situation with us. Someone gave us a $50 Sephora gift
card in September 2023 and we just scratched off the account at the
store in December 2023. The store told us there was zero bal...
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Re: SCAM ALERT- Sephora Gift Cards
Sephora is such a joke of a company. They have known this is going on
with their cards for a long time and do absolutely NOTHING about it and
the customer loses. Their only reply is to call the FTC. Such a joke!
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Re: SCAM ALERT- Sephora Gift Cards
Can you help me too?? My 15 year old daughter is heartbroken because her
card was used online by someone on 12/26 and she got the card for
Christmas. Customer service wouldn’t provide info as to who used it just
that it was used online. @DaneeBT
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Re: SCAM ALERT- Sephora Gift Cards
Just happened to me yesterday. I was gifted a $25 gift card on Christmas
Day, I tried to use it yesterday and it’s empty. I called and they said
the gift card was used on 12/28.
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Re: SCAM ALERT- Sephora Gift Cards
I bought a gift card for my wife for our anniversary and the exact same
thing happened. I do not trust Sephora anymore! We live in Kentucky and
someone in Florida used the gift card. We did not even h...
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Re: SCAM ALERT- Sephora Gift Cards
The same thing happened to me and Sephora will not do anything for you.
Ask the person who gave you the gift card to file a dispute with the
bank of the credit card or debit card they used. Also file ...
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Re: SCAM ALERT- Sephora Gift Cards
@LaurieBT Why do you and the other mods offer to send a DM like if you
are going to help, but then do absolutely nothing at all except say to
call the FTC??? You should all be ashamed of yourselves
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Re: SCAM ALERT- Sephora Gift Cards
What are you doing for all at the rest of us? People should be advised
if they buy one of your gift cards at a retailer other than Sephora that
you will absolve yourself of any responsibility. Moreove...
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Sketchy return history.
I placed an order for Mother's Day, selecting Rihanna Fenty perfume and
a facial soap. However, I received an email the following day informing
me that the perfume was out of stock. Opting not to proc...
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Re: Sketchy return history.
Hi @sephoraarescamm, Thank you for sharing this with us! I'm sorry for
the trouble and I sent you a message. To view your messages, please
click your Community Profile > Messages. Best regards, Laurie
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Perfume
Hi, I purchased a perfume during the 4x the points promo. I got this
perfume because I got a sample of it before, and loved it, but it
doesn’t smell as strong, so I’m disappointed. If I do an exchange...
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Re: Perfume
Hi @anammir, I'm sorry this item is not working out! Yes, I believe the
points would be deducted if the item is returned or exchanged. I'll take
a look further and I'll send you a message. Best, Laurie
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Gift card purchased at Walgreens $0 balance
Hello, I was given a gift card purchased at Walgreens, which k clouded a
receipt which showed a balance of $100. When attempting to use this card
for online purchase it states there is a $0 balance. Please help!
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Debit card refund
I cancelled my pick-up order payed with debit card. I was wondering if
it's processing or not as it's already 5 business days I've cancelled
it. My order number is .
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Re: Debit card refund
I have the same issues and the think is sephora themselft didn't have
the iteam in stock and keep telling me is my bank and I know is them
just look at all those complain I wonder why I never her of such issues
from this store.
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Re: Debit card refund
Hi @sephoraarescamm, I'm happy to look into this for you and I'll send
you a message. Best, Laurie
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Ick!
I just received my order this morning and when I took the items out of
the plastic bag, all three items had DRIED BLOOD on them! GROSS!!! This
is unacceptable and a biohazard. I have attached a pictur...
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Re: Ick!
Hi @knittinkitty, I'm so sorry to see this! I'll send you a message
shortly. Best regards, Laurie
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Ole Henricksen Allergic Reaction
I'm curious if anyone else had an allergic reaction from using
OLEHENRIKSEN Banana Bright+ Vitamin C Brightening Eye Crème 0.5 oz / 15
mL eye cream recently? I made an order (December 2022) and used p...
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Re: Ole Henricksen Allergic Reaction
I’ve been trying to figure out what is going on with my eyes and just
stumbled across this thread. 💯 % this is my issue too. Count me in for
the class action law suit.
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