Merging Accounts
I have 2 accounts under my phone number but different emails. I would
like to merge them together and keep the points I have. One has 58
points and the other over 200 points but recently used them for...
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Re: Merging Accounts
Hi @Jahni03, We're happy to assist! It looks like your private messages
are turned off, and you can adjust your preferences in your Community
settings (on the browser only, not the app). If you would ...
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Re: Merging Accounts
Hi! I have a similar problem, have two different emails and like to
merge the accounts. Thanks
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Re: Merging Accounts
@ygloli It looks like your private messages are currently turned off.
Please send me a private message with your registered email addresses or
you can contact us by phone at 1-877-737-4672 or through ...
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Re: Merging Accounts
I have the same issue! Two emails, two sets of points. Could someone
help me out?
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Re: Merging Accounts
I called customer service at 1-877-SEPHORA and they merged my accounts
and were super helpful
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Re: Merging Accounts
I have the same situation. I have 3 accounts that I would like to be
merged to my one email.
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Re: Merging Accounts
Hi @JMaba, We're happy to help. It looks like your private messages are
turned off, and you can adjust your preferences in your Community
settings (on the browser only, not the app). If you would like...
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Re: Merging Accounts
I'm also having this issue. Can someone from support help me merge my
accounts?
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Re: Merging Accounts
Hi @ppandya, To view Danee's message, please click the envelope or bell
icon near the top of your Community page. Thank you! Best, Laurie
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ViB status
Spoiler (Highlight to read) I am an insider and when I was making a $150
worth purchase, it was told that after that purchase, I will ger the vib
status.So I purchased that , and it will be delivered to me today, but
my status still shows us insider.
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Re: ViB status
Hi @littlekittt, It looks like your current annual spend is $346 and you
will reach VIB once you have spent $350. Please kindly keep in mind that
your spend only applies to the subtotal of purchases, ...
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Account linked to number
Account login with phone numberI usually use my phone number with
in-store purchases but I am not able to login in the app with an email
because I do not know what email is linked with the phone number and I
think I have points on the account.
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Re: Account linked to number
@luvs3ph0r4 We will be happy to help you combine your accounts. It looks
like your private messages are currently turned off. Please send me a
private message with your phone number or you can contact...
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