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165,243 Posts
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Adding in store pointe after purchase
helloi need support to help me add the instore purchase to the app
please #customersupport
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Re: Adding in store pointe after purchase
Hi there! Would I be able to receive assistance as well? I have an order
that was placed using the e-mail associated with my account, but not
signed in, and would like to have the points added. Thank you!
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Faulty T3 single pass whirl curling wand - no box or receipt
Hi,I purchased the T3 Single Pass Whirl styling wand from Sephora and I
absolutely loved it! However, a few months back it stopped heating up.
It still turns on but it does not heat up. I kept thinkin...
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Re: Faulty T3 single pass whirl curling wand - no box or receipt
Hello- bought the T3 single pass whirl curling wand from Sephora a few
gears ago and I’m having the same problem that others seem to have. It
turns on but won’t heat up and go to the blue zone. Ironic...
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Re: Faulty T3 single pass whirl curling wand - no box or receipt
Hi @heatherb46 I'll send you a PM with more info!
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Re: Faulty T3 single pass whirl curling wand - no box or receipt
My t3 base also stopped working it is brand new, less than 4 months old.
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Re: Faulty T3 single pass whirl curling wand - no box or receipt
Hi @Deborah2727 Sorry to hear that! I just sent you a PM!
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Re: Faulty T3 single pass whirl curling wand - no box or receipt
Hello , My T3 wand model 73580 no longer heats up. The light turns on
and the heat progress just keeps blinging. After reading through many
customers replies with the same comments, I’m wondering if a...
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Re: Faulty T3 single pass whirl curling wand - no box or receipt
@Layvabella I'm sorry to hear that! I will send you a PM for more
information.
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Re: Faulty T3 single pass whirl curling wand - no box or receipt
I bought the T3 single pass whirl curling wand a couple years ago - so
not under warranty - but I’m having the same problem that others seem to
have. It turns on but won’t heat up. I’m really sad abou...
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Re: Faulty T3 single pass whirl curling wand - no box or receipt
Hi @Aubree80 Sorry to hear that! I'll send you a PM. Regards, Danee
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Re: Faulty T3 single pass whirl curling wand - no box or receipt
Purchased a T3 Flat iron. After a couple of months it stopped working.
It does light up but no longer heats. Is there a fix for this? Thank
you,
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Re: Faulty T3 single pass whirl curling wand - no box or receipt
Hi @imakethingsup I'm sorry to hear that! I wills end you a PM.
Always,Danee
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Re: Faulty T3 single pass whirl curling wand - no box or receipt
This stated happening to my curling iron a couple weeks ago! Help! I’ve
barely had a chance to use it and it’s already broken...
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Re: Faulty T3 single pass whirl curling wand - no box or receipt
Hi @AlexThurston, I'm sorry to hear this! I'll take a look further and
I'll send you a message. Best, Laurie
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Re: Faulty T3 single pass whirl curling wand - no box or receipt
@LaurieBT, I am having the exact same issue with my T3 wand. It turns on
and I am able to adjust the temperature but it doesn't heat up. Could
you share how to fix this issue? Thanks so much! Alaina
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Re: Faulty T3 single pass whirl curling wand - no box or receipt
Hi. I am having exactly the same problem ss the orhers and I am no
longer under warranty. Can you help me?
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Re: Faulty T3 single pass whirl curling wand - no box or receipt
Hi @jotrep, I'll look into this then send you a PM. Always, Danee
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Re: Faulty T3 single pass whirl curling wand - no box or receipt
Hi @FlawlessTwins, Sorry to hear that! I'll send you a PM after looking
into it. Always, Danee
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Re: Faulty T3 single pass whirl curling wand - no box or receipt
This is also happening to mine, please advise:(
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Re: Faulty T3 single pass whirl curling wand - no box or receipt
@zoea09 I will send you a PM to help.
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Re: Faulty T3 single pass whirl curling wand - no box or receipt
I had the exact same thing happen to my wand that I also purchased at
Sephora! Was there something that I could do to fix this on my own?
Thank you!
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Re: Faulty T3 single pass whirl curling wand - no box or receipt
Hi Liz, I am sorry that the T3 Single Pass Whirl Styling Wand that you
purchased stopped working. I am going to send you a private message to
assist you further.
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Re: Faulty T3 single pass whirl curling wand - no box or receipt
Hi, I have used the T3 Whirl Curling Wand for about a year or two now
and have found to have the same problem. My wand turns on, and I am able
to control the temperature, but the bar simply blinks and...
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Re: Faulty T3 single pass whirl curling wand - no box or receipt
I am pleased to come across this post and to learn that I am not alone
in this matter! This issue happened to mine as well, and it's ultimately
disappointing since I love this particular curling iron....
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Re: Faulty T3 single pass whirl curling wand - no box or receipt
@KellyMarie23 I will take a look and send you a PM.
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Re: Faulty T3 single pass whirl curling wand - no box or receipt
I have the exact same problem! Lights up, can change temp but just
blinks and does not heat. What is the answer? Who do I contact? For $150
this is not acceptable. I have had a $20 smaller drugstore c...
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Re: Faulty T3 single pass whirl curling wand - no box or receipt
Hi @mollyking, I'll take a look in more detail and I'll send you a
private message to help shortly! If anyone else still needs assistance
with this, please feel free to send me a private message with ...
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Re: Faulty T3 single pass whirl curling wand - no box or receipt
My T3 Single Pass Flat Iron has been awesome but stopped working out of
the blue this morning. Worked fine when I used it the day before
yesterday. The light turns on, but it just flashes and doesn't ...
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Re: Faulty T3 single pass whirl curling wand - no box or receipt
Hi @JamiSR Sorry to hear about this! I will send you a PM. Always,Danee
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Re: Faulty T3 single pass whirl curling wand - no box or receipt
Hello. I experienced the same issue others described. My t3 wand turns
on i can change temperature but it does not heat up. I have used the
wand very few times since purchasing on sephora. And expecte...
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Re: Faulty T3 single pass whirl curling wand - no box or receipt
I too have a similar issue with my single pass purchased in 2018 and out
of the blue it just stoped heating. It turns on but then one only one
light stays on after 30 seconds but then have to unplug to turn off
since it will lot heat up.
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Re: Faulty T3 single pass whirl curling wand - no box or receipt
Hi @CecyMntz3, I'm sorry for the trouble and I'll send you a message
shortly. Warm regards, Laurie
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Re: Faulty T3 single pass whirl curling wand - no box or receipt
Hi @gsuth65, I will send you a private message. Best Wishes, Janean
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Re: Faulty T3 single pass whirl curling wand - no box or receipt
Hi! I’m also having the same problem - do you know how to repair it?
Thanks!!!
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Re: Faulty T3 single pass whirl curling wand - no box or receipt
Hi @katfran, Sorry to hear that! I'll send you a PM after looking into
this. Always, Danee
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Re: Faulty T3 single pass whirl curling wand - no box or receipt
I have the same issue with it turning on, blinking, and not heating up.
Still cool to touch after 5-10 minutes. What is the resolution to this?
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Re: Faulty T3 single pass whirl curling wand - no box or receipt
Hi @beautyreviewed, I'm sorry to hear this! I'll send you a message.
Best regards, Laurie
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Re: Faulty T3 single pass whirl curling wand - no box or receipt
I am having the same problem with my T3 micro, it comes on but light
begins to blink continuously, is there a fix? thanks
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