How to add points from receipt
Hi...I recently just went to a Sephora Store and the cashier didn't ask
to put in my phone number so i didn't receive my points.Is there anyway
to add the points to my account with the receipt number?
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Cyber sample bag
Does anyone have a list of what was supposed to be in each bag? Since
the event is over I can’t find a link that works.
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Missing order
Placed an order online at Sephora for the first time because it was a
gift for my daughter, I usually go to the store but since it was a gift
I ordered online. My daughter has not received package and...
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Delivery Exception
Hi my package was set to arrive Nov. 26 initially, my delivery status
shows there have been multiple attempts to deliver. Initially I told the
courier that he can call the front desk using the phone o...
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LOST GIFT CARD
i received a $50.00 sephora gift card for my 20th birthday, in the
middle of moving houses i must have lost my card. HELP.
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Not receiving text message
Helloo, I can’t sign up for the beauty insiders text alerts for the 100
points even though I have put in my number multiple times with different
numbers too. This is my last challenge to complete the 500 points.. Can
anybody help?? Thank youu!
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Unable to checkout
Whenever i try checking out on the sephora site, im met with this error
message "Unable to place your order. Please verify that your card
information and billing address are correct." i've made sure e...
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Unable to cancel same day delivery subscription
Attempted to cancel my same day delivery the day before but says it is
currently processing. It’s currently the day before and I’m not even
allowed to make any changes to payment information. What should I do?
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product came broken
just received my package and my patrick ta foundation and powder came
broken:( what do i do??
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Received leaking/opened product
I just received my order from the sale, and my grande hair package
seal was broken, the packaging was faded and chipped, product was
spilled in the inside of the package. I only see horror stories o...
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No samples again :(
I definitely shop at Sephora because of samples. I ordered recently and
was missing both my samples 😞 this is how I try new products to
purchase. Please help
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Denied refund!
Hi… I am in tears right now… this is the first time I order on Sephora
because of a Black Friday deal they had on the Dyson hair dryer that I
wanted… I signed up for the free same day delivery and pai...
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Re: Denied refund!
Hi @mcdv, I'm sorry to hear this! I'll send you a message shortly. Best
regards, Laurie
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Re: Denied refund!
I would really appreciate your help… I am desperate… thanks in advance
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Re: No samples with order
@JiJoO I have sent you a PM to help. You can view your PMs and reply
directly by selecting the bell or envelope in the top right hand corner.
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HELP
Hi… I am in tears right now… this is the first time I order on Sephora
because of a Black Friday deal they had on the Dyson hair dryer that I
wanted… I signed up for the free same day delivery and pai...
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Re: HELP
@mcdv I'm sorry to hear that! I will send you a PM.
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