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194,141 Posts
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Canada Post Strike
I placed an order thinking Sephora would have by now change carriers for
deliveries especially in city areas that have multiple different option.
Nope. Received a CanPost tracking number and my order ...
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Re: Canada Post Strike
@ShopGirl78 I'm sorry to hear that! We can cancel the order for you. It
looks like your private messages are currently turned off. Please send
me a private message with your order number or you can contact us by
phone at 1-877-737-4672.
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Live Chat unavailable
Was supposed to get a free gift for $40 purchase. They said they sent it
but didn't. Talked to a real person who was helpful but unable to send
me the gift I wanted. Told me to use chat, only it's una...
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Merging Accounts
I have 2 accounts under my phone number but different emails. I would
like to merge them together and keep the points I have. One has 58
points and the other over 200 points but recently used them for...
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Re: Merging Accounts
Hi @Jahni03, We're happy to assist! It looks like your private messages
are turned off, and you can adjust your preferences in your Community
settings (on the browser only, not the app). If you would ...
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Re: Merging Accounts
Hi! I have a similar problem, have two different emails and like to
merge the accounts. Thanks
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Re: Merging Accounts
@ygloli It looks like your private messages are currently turned off.
Please send me a private message with your registered email addresses or
you can contact us by phone at 1-877-737-4672 or through ...
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Re: Merging Accounts
I have the same issue! Two emails, two sets of points. Could someone
help me out?
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Re: Merging Accounts
I called customer service at 1-877-SEPHORA and they merged my accounts
and were super helpful
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Re: Merging Accounts
I have the same situation. I have 3 accounts that I would like to be
merged to my one email.
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Re: Merging Accounts
Hi @JMaba, We're happy to help. It looks like your private messages are
turned off, and you can adjust your preferences in your Community
settings (on the browser only, not the app). If you would like...
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Re: Merging Accounts
I'm also having this issue. Can someone from support help me merge my
accounts?
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Re: Merging Accounts
Hi @ppandya, To view Danee's message, please click the envelope or bell
icon near the top of your Community page. Thank you! Best, Laurie
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