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194,161 Posts
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I cannot find the 20% off Code
I have countless emails from Sephora insiders about the 20% off but it
won't work at Kohls. Kohls has a fine print that says it's a unique
code. When I looked it up, I'm seeing people say that there i...
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Re: I cannot find the 20% off Code
@OneElderEmo At the very bottom of the Gifts for All email, there should
be three barcodes: - a barcode to use in Sephora stores- a barcode for
use in Sephora at Kohl's stores - Sephora Collection- a ...
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Re: I cannot find the 20% off Code
It will not let me message you, it says:The private message you were
trying to access does not exist.Please click the Back button on your
browser.anytime I try to. I did figure out how to turn message...
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Credit card not linked to account
They sent me a new card and now my credit card is not linked to my
beauty insider account. I have rewards I want to redeem, but the
checkout doesn't give me the option to use them. It wants me to appl...
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Re: Credit card not linked to account
Can someone PLEASE help me with this same issue? It is incredibly
frustrating.
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Re: Credit card not linked to account
Hi @printme, My apologies! It looks like your private messages are
turned off, and you can adjust your preferences in your Community
settings (on the browser only, not the app). If you would like to s...
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Re: Credit card not linked to account
Same issue here, I've tried everything and called and talked to multiple
people and it never gets fixed
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Re: Credit card not linked to account
Same thing is happening to me. They sent me a new card with a new card
number and now the rewards program section just says "apply today" or
whatever. Did anyone figure out how to fix this? I'd like to use my
credit card rewards.
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Re: Credit card not linked to account
Hi @shannierae, I'm sorry to hear this! It looks like your private
messages are turned off. If you would like to send me a private message
with more details, I'll be happy to assist further. Alternati...
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Re: Credit card not linked to account
Sorry I turned on my PMs now in settings. I already called the sephora
ph# and was told it's a comenity issue. I call comenity and they say
it's a sephora issue. So I am getting sent back and forth and its
incredibly frustrating.
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Re: Credit card not linked to account
@Hoaboi I'm not able to reply to your PM as it appears your private
messages are currently turned off.
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Re: Credit card not linked to account
Sent a PM to where? I didn't get any kind of notification that someone
had even replied to me, and I set up to get an email if anyone responded
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Re: Credit card not linked to account
@bethorama You can view your PMs and reply to DaneeBT directly by
selecting the bell or envelope in the top right hand corner.
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misleading consumers
I recently placed an order and noticed an issue with the product
descriptions listed. It seems that some items are marked as "full
size"So, will you be sending me the full-size product as described? I...
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Re: misleading consumers
@Exxx01 sorry for the confusion! The sizes you see listed are for the
full size. The fragrances you will be receiving are sample sizes. I can
confirm we do not list the full size on our sample page or at checkout
before placing your order.
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Not allowing me to apply credit card first time use discount.
Applied for a credit card and was looking to get 25% of the first use
however I am getting a "Your order or profile does not qualify for the
First Incentive Discount with Sephora Card" response. Any way to fix
this?
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BEWARE….Sephora gift card fraud x2!!!!
So today I was informed that the Sephora gift card I purchased at CVS
for $50.00 for my best friend’s daughter (birthday) had a ZERO balance
on it! What was super upsetting was in December I purchased...
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Re: BEWARE….Sephora gift card fraud x2!!!!
Same thing happened to me. My children (13 and 7) used their allowance
to get me a giftcard ($125, purchased at CVS) for my birthday. Scratched
it off yesterday to use (and I NEVER spend money on myse...
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Re: BEWARE….Sephora gift card fraud x2!!!!
This is crazy. I knew it wasn't just us.My daughter got a $100 gift card
that she couldn't even use- the barcode was unreadable because of how it
was printed.I spent 45 minutes in sephora on the phone...
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Re: BEWARE….Sephora gift card fraud x2!!!!
@Jessierose123 I'm sorry to hear about this. I will send you a PM to
request for more information.
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Re: BEWARE….Sephora gift card fraud x2!!!!
Same thing happened to me. Bought Sephora card from Safeway on May 5th;
$100 was loaded (have valid charge receipt), Went to use the card today,
06/21, in store, customer service rep scraped the numbe...
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Re: BEWARE….Sephora gift card fraud x2!!!!
This is also happened to me. I got a $50 graduation gift from my cousin
back in June 1st and decided to finally use it today. The lady that was
helping me told me that the card a 0$ dollar balance. I ...
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Re: BEWARE….Sephora gift card fraud x2!!!!
Daughter’s friend went to use gift cards today purchased by two
different people in two different stores both zero balance. Won’t be
going to Sephora anymore if possible. Either the kid is out $60 or each
kid is out $30.
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Re: BEWARE….Sephora gift card fraud x2!!!!
THERE ARE HUNDREDS OF US!!Unused, unscratched Sephora gift cards with $0
balance, fraudulently used online!
Sephora is doing nothing to help us.
Let’s report them to the FTC and to the BBB … we don’t ...
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Re: BEWARE….Sephora gift card fraud x2!!!!
I’m down! Let’s do it. We purchased cards fromseparate retailers and
both were scams. I think we all need to expose this
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Re: BEWARE….Sephora gift card fraud x2!!!!
Hello,This has also happened to me, I got a $50 gift card for my
Birthday, and just went to use it. 1 cent on it! I'll be warning people
about giving people Sephora Gift Cards going forward!
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Re: BEWARE….Sephora gift card fraud x2!!!!
This happened to me also.I purchased a $50 card for a work colleague and
she went to use us it and was at $0i called Sephora and they were able
to tell me it had been used in Ohio. I live in Canada.No...
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Re: BEWARE….Sephora gift card fraud x2!!!!
@CinCin30 I'm sorry to hear about this. I will send you a PM.
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Re: BEWARE….Sephora gift card fraud x2!!!!
Hi, this happened to me too. My dad purchased a $50 Sephora gift card
from the CVS in Los Gatos on April 12. The packaging looked fine. When I
tried to use it at the Sephora Los Gatos store, the cashi...
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Re: BEWARE….Sephora gift card fraud x2!!!!
this happened to me too. I got a $25 sephora gift card for my birthday
and when I went to go use it, it said that there was no money on it.!
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Re: BEWARE….Sephora gift card fraud x2!!!!
Hi @user903, I'm sorry about this! I'll send you a message shortly. Best
regards, Laurie
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